Daycare RecordChild care inspection records

American Care Academy Pleasant Grove

1227 N Masters Dr, Dallas, TX 75217 · Dallas County
1 high-risk citation in last 12 monthsAccepts child care subsidies

American Care Academy Pleasant Grove is a licensed child care center in Dallas, TX, licensed for up to 153 children and serving infants through school-age children. It has held its Texas license since 2019. Since October 2021, state inspectors have visited 17 times and investigated 8 reports. Inspectors recorded 5 citations, 1 of them high-risk, most often for staff ratios (2 of 5). 1 citation came in the last 12 months, including 1 high-risk. Its last 14 inspections found no violations. Measured by risk-weighted citations per inspection, it is tied for #69 of 328 centers in Dallas and better than 78% of licensed centers statewide.

Inspection record

Better than 78%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. Fewer citations than most
Tied for #69 of 328 centers in Dallas
1High risk
2Medium High risk
2Medium risk
0Medium Low risk
0Low risk
5 citations from 17 inspections and 9 reports since Oct 1, 2021 · 1 in the last 12 months · last inspected Aug 24, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Aug 24, 2026 · Inspection · no citationAug 3, 2026 · Assessment · no citationJul 30, 2026 · Inspection · no citationJun 9, 2026 · Report/investigation · no citationMay 29, 2026 · Assessment · citation foundAug 11, 2025 · Inspection · no citationJan 8, 2025 · Inspection · no citationDec 4, 2024 · Inspection · no citationOct 22, 2024 · Inspection · no citationOct 18, 2024 · Report/investigation · citation foundAug 21, 2024 · Inspection · no citationJan 12, 2024 · Inspection · no citationJan 9, 2024 · Report/investigation · no citationDec 22, 2023 · Inspection · no citationDec 19, 2023 · Report/investigation · no citationDec 17, 2023 · Report/investigation · no citationDec 8, 2023 · Inspection · no citationOct 16, 2023 · Inspection · no citationJul 25, 2023 · Report/investigation · no citationNov 21, 2022 · Inspection · no citationSep 29, 2022 · Inspection · no citationSep 28, 2022 · Report/investigation · no citationJul 28, 2022 · Inspection · no citationJul 25, 2022 · Report/investigation · no citationMar 25, 2022 · Inspection · citation foundMar 3, 2022 · Inspection · no citationDec 6, 2021 · Inspection · no citation
Citation foundNo citation

What inspectors cited most

Staff ratios2
Supervision1
Health & medication1
Records & paperwork1

Citations, newest first

HighMay 29, 2026InspectionStaff ratios
Licensed Operations Required Fees §745.509
An email was sent to the operation on 5-18-26 regarding overdue fees. Operation has been asked to log into the portal and update this information by Wednesday May 20, 2026. Operation has also been informed that if the task is not completed, a deficiency will be incurred.
Correction verified Jun 11, 2026
Medium HighOct 18, 2024Found during an investigationSupervision
Responsibilities of Caregivers - Know children's names and ages §746.1205(a)(3)
Three of the caregivers interviewed confirmed the allegations stated by the reporter that children are put in their classrooms, and they are not provided with the name or age of the child.
Correction verified Dec 4, 2024
Medium HighOct 18, 2024Found during an investigationHealth & medication
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization §746.305(a)(2)
The operation did not report to licensing after the operation was notified by the legal guardian that a bite received while in care at the operation resulted in an infection that required hospitalization.
Correction verified Dec 4, 2024
MediumMar 25, 2022InspectionRecords & paperwork
Required Records Maintained and Made Available - Tracking System §746.801(19)
The daycare's records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.
Correction verified Mar 25, 2022
MediumMar 25, 2022InspectionStaff ratios
Child/Caregiver Ratio - Opening/Closing §746.1615
Childcare ratios were adjusted at the opening of the day and included a child under 18 months.
Correction verified Mar 25, 2022

About this center

Licensed capacity153 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours06:30 AM-06:00 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceDec 18, 2019
DirectorMegan Williams
Phone9726854308
State operation #1701250

Common questions

Does American Care Academy Pleasant Grove take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are American Care Academy Pleasant Grove’s hours?

6:30 AM to 6 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does American Care Academy Pleasant Grove accept child care subsidies?

Yes, according to its state licensing record.

Has American Care Academy Pleasant Grove had any serious violations?

Inspectors recorded 1 high-risk citation since 2021. The most recent was on May 29, 2026: “Licensed Operations Required Fees.” Each one is listed in full above.

How does American Care Academy Pleasant Grove compare with other daycares in Dallas?

It is tied for #69 of 328 centers in Dallas by risk-weighted citations per inspection, and is better than 78% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was American Care Academy Pleasant Grove last inspected?

Aug 24, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1701250 on Search Texas Child Care. Data refreshed Sep 30, 2026.