Daycare RecordChild care inspection records

Canyon Creek Day Care

2800 Custer Pkwy, Richardson, TX 75080 · Collin County

Canyon Creek Day Care is a licensed child care center in Richardson, TX, licensed for up to 115 children and serving infants through school-age children. It has held its Texas license since 2017. Since October 2021, state inspectors have visited 19 times and investigated 6 reports. Inspectors recorded 15 citations, 7 of them high-risk, most often for caregiver conduct (4 of 15). None of them came in the last 12 months. 7% were corrected during the inspection itself. Its last 14 inspections found no violations. Measured by risk-weighted citations per inspection, it is #37 of 45 centers in Richardson and better than 36% of licensed centers statewide.

Inspection record

Better than 36%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. More citations than most
#37 of 45 centers in Richardson
7High risk
7Medium High risk
1Medium risk
0Medium Low risk
0Low risk
15 citations from 19 inspections and 5 reports since Oct 1, 2021 · 0 in the last 12 months · last inspected Dec 8, 2025

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Dec 8, 2025 · Inspection · no citationSep 4, 2025 · Inspection · no citationJun 23, 2025 · Inspection · no citationApr 1, 2025 · Inspection · no citationJan 13, 2025 · Inspection · no citationDec 11, 2024 · Inspection · no citationNov 22, 2024 · Inspection · no citationNov 19, 2024 · Report/investigation · citation foundOct 15, 2024 · Inspection · no citationOct 14, 2024 · Report/investigation · citation foundJul 22, 2024 · Inspection · no citationJun 24, 2024 · Inspection · no citationApr 12, 2024 · Report/investigation · citation foundApr 12, 2024 · Report/investigation · no citationJan 3, 2024 · Inspection · no citationOct 13, 2023 · Inspection · no citationJun 6, 2023 · Inspection · no citationApr 11, 2023 · Inspection · no citationMar 17, 2023 · Inspection · citation foundMar 9, 2023 · Report/investigation · citation foundDec 13, 2022 · Inspection · no citationJun 16, 2022 · Inspection · no citationApr 12, 2022 · Report/investigation · citation foundOct 12, 2021 · Inspection · no citationOct 7, 2021 · Inspection · citation found
Citation foundNo citation

What inspectors cited most

Caregiver conduct4
Health & medication3
Child protection3
Other standards2
Building & playground safety2
Supervision1

Citations, newest first

HighNov 19, 2024Found during an investigationCaregiver conduct
Prohibited Punishments - No Harsh, Cruel or Unusual §746.2805
A caregiver was observed spraying a child in the face numerous times with a water bottle.
Correction verified Dec 11, 2024
Medium HighNov 19, 2024Found during an investigationHealth & medication
Children Handwashing Before Eating §746.3417(1)
The toddler's hands were not washed before they ate lunch.
Correction verified Dec 11, 2024
Medium HighNov 19, 2024Found during an investigationHealth & medication
Children Handwashing After Toileting or Diapering §746.3417(3)
Children were observed not washing their hands after diaper changes.
Correction verified Dec 11, 2024
Medium HighNov 19, 2024Found during an investigationHealth & medication
Diapering Procedures - Sanitizing Diaper Changing Area §746.3505(e)
A caregiver was observed not disinfecting the changing table after each diaper change.
Correction verified Dec 11, 2024
HighNov 19, 2024Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
A teacher observed a coworker spraying a child in the face with a water bottle. The teacher failed to intervene or notify the director of the incident. A child was observed sitting in a highchair for an extended time. Originally, they were placed in the chair for snack but were left in there during diaper change.
Correction verified Dec 11, 2024
HighOct 14, 2024Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
Durning an Abuse/Neglect investigation, it was determined that a caregiver left a child outside the door when they were entering the building from the playground. The playground is not attached to the operation.
Correction verified Dec 11, 2024
HighOct 14, 2024Found during an investigationChild protection
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited §746.1201(4)
This standard was found deficient as part of a DFPS investigation.
Correction verified Dec 11, 2024
HighApr 12, 2024Found during an investigationCaregiver conduct
Prohibited Punishments - Grabbing and Pulling §746.2805(3)
This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver caused bruising when they grabbed a child by the arm.
Correction verified Jun 24, 2024
Medium HighApr 12, 2024Found during an investigationOther standards
Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games §746.1203(3)(D)
This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver was observed using their cell phone while supervising children.
Correction verified Jun 24, 2024
HighApr 12, 2024Found during an investigationChild protection
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited §746.1201(4)
This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver caused bruising when they grabbed a child by the arm.
Correction verified Jun 24, 2024
Medium HighMar 17, 2023InspectionBuilding & playground safety
Infant Care Area Furnishings and Equipment -Use of Safety Straps §746.2407
Children were observed not strapped in their bucket seats. The observation was made while watching a video of the classroom.
Corrected during the visit
Medium HighMar 9, 2023Found during an investigationOther standards
Basic Requirements for Infants - Holding and Comforting §746.2401(3)
A child did not receive the proper attention after staff realized that they had an injury. Ice was not applied to the bump on the child's head and they were not picked up immediately.
Correction verified Apr 11, 2023
Medium HighApr 12, 2022Found during an investigationCaregiver conduct
Discipline - Positive Methods of Discipline and Guidance §746.2803(4)
A staff failed to redirect a child appropriately which resulted in a child receiving a fracture in their arm.
Correction verified Jun 17, 2022
HighApr 12, 2022Found during an investigationChild protection
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited §746.1201(4)
This standard was evaluated as part of an investigation and it was determined that a child was abused while in care. A staff member pulled a child by the arm which resulted in a fracture.
Correction verified Jun 17, 2022
MediumOct 7, 2021InspectionBuilding & playground safety
Installation and Maintenance of Loose-fill Surfacing - Posts Marked to Proper Depth §746.4907(c)
The operation did not have an adequate amount of surfacing.
Correction verified Oct 27, 2021

About this center

Licensed capacity115 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours07:00 AM-06:00 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceMay 16, 2017
DirectorEmily Jones
Phone4692705728
State operation #1652456

Common questions

Does Canyon Creek Day Care take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Canyon Creek Day Care’s hours?

7 AM to 6 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Canyon Creek Day Care accept child care subsidies?

Not according to its state licensing record. Ask the center directly, since participation can change.

Has Canyon Creek Day Care had any serious violations?

Inspectors recorded 7 high-risk citations since 2021. The most recent was on Nov 19, 2024: “Prohibited Punishments - No Harsh, Cruel or Unusual.” Each one is listed in full above.

How does Canyon Creek Day Care compare with other daycares in Richardson?

It is #37 of 45 centers in Richardson by risk-weighted citations per inspection, and is better than 36% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Canyon Creek Day Care last inspected?

Dec 8, 2025. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1652456 on Search Texas Child Care. Data refreshed Sep 30, 2026.