ChildCareGroup at West Dallas

The standard was reviewed and found deficient. The organization failed to notify childcare regulators within the required timeframe after a concern was raised.

The health/sanitation inspection for the center expired on 5/9/2024.

Documentation shows that the operation did not conduct the required lockdown drill for 2021. .

The operation did not inform parents that children at the center were at risk following a physical altercation involving staff members and a person whose behavior posed a danger/threat to the children in care.

Documentation shows that the operation did not practice a fire drill for February 2022.

Video surveillance documentation provided by the operation was observed. Staff was seen on their cell phones in the children's presents.

The operation did not ensure the safety of children after they became aware that a person inside the facility was agitated. Management allowed a person whose behavior posed a danger/threat to the children in care to return to the classroom to confront the staff.

Documentation shows that the operation did not conduct the required lockdown drill for 2021. .

Management displayed a lack of competency when failing to implement the center's emergency lockdown procedures when a person's behavior threatened the facility while children were in care.