Daycare RecordChild care inspection records

EOAC New Road Head Start/Early Head Start

1407 N New Rd, Waco, TX 76710 · Mclennan County
5 high-risk citations in last 12 months

EOAC New Road Head Start/Early Head Start is a licensed child care center in Waco, TX, licensed for up to 112 children and serving infants through school-age children. It has held its Texas license since 2023. Since October 2021, state inspectors have visited 25 times and investigated 9 reports. Inspectors recorded 27 citations, 13 of them high-risk, most often for sleep safety (4 of 27). 11 citations came in the last 12 months, including 5 high-risk. 15% were corrected during the inspection itself. Measured by risk-weighted citations per inspection, it is tied for #38 of 61 centers in Waco and better than 23% of licensed centers statewide.

Inspection record

Better than 23%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. More citations than most
Tied for #38 of 61 centers in Waco
13High risk
8Medium High risk
6Medium risk
0Medium Low risk
0Low risk
27 citations from 25 inspections and 2 reports since Oct 1, 2021 · 11 in the last 12 months · last inspected Jun 10, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jun 10, 2026 · Inspection · no citationMay 26, 2026 · Inspection · citation foundMay 14, 2026 · Report/investigation · no citationMay 12, 2026 · Report/investigation · no citationMay 7, 2026 · Inspection · no citationMay 6, 2026 · Report/investigation · citation foundMar 3, 2026 · Inspection · citation foundNov 24, 2025 · Assessment · citation foundNov 18, 2025 · Inspection · no citationNov 7, 2025 · Inspection · citation foundNov 3, 2025 · Inspection · citation foundOct 31, 2025 · Report/investigation · citation foundMay 29, 2025 · Inspection · no citationMay 1, 2025 · Inspection · no citationApr 30, 2025 · Report/investigation · citation foundDec 2, 2024 · Inspection · no citationAug 15, 2024 · Inspection · no citationJun 27, 2024 · Inspection · no citationJun 11, 2024 · Inspection · no citationJun 7, 2024 · Report/investigation · citation foundApr 17, 2024 · Inspection · no citationApr 11, 2024 · Report/investigation · no citationApr 5, 2024 · Inspection · citation foundDec 5, 2023 · Inspection · citation foundOct 3, 2023 · Inspection · no citationSep 28, 2023 · Inspection · citation foundSep 26, 2023 · Report/investigation · citation foundSep 19, 2023 · Inspection · citation foundSep 8, 2023 · Inspection · citation foundSep 6, 2023 · Report/investigation · citation foundMar 2, 2023 · Inspection · citation foundJan 19, 2023 · Inspection · no citationDec 16, 2022 · Inspection · no citationDec 12, 2022 · Inspection · no citationOct 25, 2022 · Inspection · no citation
Citation foundNo citation

What inspectors cited most

Sleep safety4
Supervision4
Building & playground safety3
Records & paperwork3
Other standards3
Training & qualifications3
Health & medication2
Caregiver conduct2
Staff ratios2
Food & feeding1

Citations, newest first

Medium HighMay 26, 2026InspectionHealth & medication
Employee Handwashing After Removing Gloves §746.3415(13)
During the inspection, a caregiver stated that they only change gloves between diaper changes rather than washing hands.
Correction verified Jun 10, 2026
HighMay 6, 2026Found during an investigationCaregiver conduct
Prohibited Punishments - Grabbing and Pulling §746.2805(3)
During the investigation, it was found that a caregiver grabbed a child by the arm, lifted and carried the child by the arm, grabbed another child by the arm, and pushed the second child to the ground.
Correction verified Jun 10, 2026
MediumMar 3, 2026InspectionBuilding & playground safety
Written Activity Plan - Outdoor Play Opportunities §746.2206(1)
One class did not have a second outdoor opportunity on their lesson plan, and one class only had 55 minutes of outside time scheduled on their lesson plan.
Correction verified Mar 3, 2026
Medium HighMar 3, 2026InspectionBuilding & playground safety
Safety - Electrical Outlets Covered §746.3701(1)
Two of the classrooms had an uncovered outlet. This was corrected during the inspection when outlet covers were placed in the outlets.
Corrected during the visit
MediumMar 3, 2026InspectionRecords & paperwork
Required Personnel Records §746.901
One staff member was missing an employment affidavit and copy of photo ID, and another caregiver was missing statements that they received the center and personnel policies and attended orientation with an overview on abuse and neglect.
Correction verified Mar 16, 2026
MediumMar 3, 2026InspectionRecords & paperwork
Children's Records Maintained §746.603(a)
Out of eight children's files reviewed, one was missing an updated shot record, two were missing health statements, and one was missing parental consent to emergency medical treatment.
Correction verified Jun 1, 2026
HighNov 24, 2025InspectionSleep safety
AP Must Place Infants in Face up Sleeping Position or Must Have Completed and Signed Sleep Exception Form for the Infant §746.2427(a)
An infant was observed sleeping on an elevating medical pillow with straps due to having reflux. The infant caregivers stated that two infants use these pillows and that they also use them in their cribs. The infants had doctor's notes but no Infant Sleep Exception forms on file.
Correction verified Dec 1, 2025
Medium HighNov 7, 2025InspectionStaff ratios
Child/Caregiver Ratio - 18 Months Difference in Age §746.1605(1)
Three classes were combined outside with the youngest child being fourteen months old and the oldest being thirty-five months. This was corrected during the inspection when the infant class was brought inside until the other two classes were done on the playground.
Correction verified Nov 18, 2025
HighNov 3, 2025InspectionSleep safety
Infants sleep in Designated Crib, Cot, Bed, or Mat §746.2424
Three infants were observed sleeping on boppy pillows and elevating pillows on the floor. This was corrected during the inspection when the infants were moved to their cribs.
Correction verified Nov 7, 2025
HighNov 3, 2025InspectionSleep safety
AP Must Place Infants in Face up Sleeping Position or Must Have Completed and Signed Sleep Exception Form for the Infant §746.2427(a)
An infant was observed sleeping on an elevating medical pillow with straps due to having reflux. The infant caregivers stated that two infants use these pillows and that they also use them in their cribs. The infants had doctor's notes but no Infant Sleep Exception forms on file.
Correction verified Nov 24, 2025
HighOct 31, 2025Found during an investigationOther standards
Responsibilities of Caregivers - Intervene to ensure each child's safety §746.1205(a)(5)
During the investigation, there was sufficient evidence found to determine that caregivers were aware that children were climbing on shelves but did not intervene, which resulted in a child getting injured.
Correction verified Nov 18, 2025
HighApr 30, 2025Found during an investigationOther standards
Parental Communication - Situation that Placed a Child at Risk §746.307(b)(4)
During the investigation, there was sufficient evidence found to determine that the parent was not notified as soon as possible after a child was left alone in their classroom.
Correction verified May 29, 2025
HighApr 30, 2025Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
During the investigation, there was sufficient evidence found to determine that a child was left alone in their classroom for approximately two minutes during a fire drill.
Correction verified May 29, 2025
HighJun 7, 2024Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
During the investigation, sufficient evidence was found to determine that a child was left alone in a classroom for approximately fifteen seconds.
Correction verified Jun 27, 2024
MediumApr 5, 2024InspectionRecords & paperwork
Infant Daily Report - Infant's Mood §746.2431(4)
The infants' mood and summary of daily activities were not being recorded every day in the Learning Genius app. This was corrected during inspection when the caregivers were informed that those sections needed to be recorded daily and the caregivers started adding them.
Corrected during the visit
Medium HighDec 5, 2023InspectionTraining & qualifications
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking. §746.1315(a)
Out of ten staff files reviewed, one's first aid and CPR certification had expired and one did not have first aid and CPR certification.
Correction verified Jan 10, 2024
MediumDec 5, 2023InspectionTraining & qualifications
Documented Annual Training- Required Content §746.1309(e)
Out of the ten staff files reviewed, two were missing required training in the following topics: building and physical premises safety, handling hazardous materials, and emergency preparedness. This was corrected at inspection as the evaluation period had already ended, and the caregivers had obtained this training for the next evaluation period.
Corrected during the visit
HighSep 28, 2023InspectionCaregiver conduct
Prohibited Punishments - Withholding Active Play §746.2805(9)
A caregiver was heard telling a child, "If you don't listen, you will not go outside."
Correction verified Oct 3, 2023
HighSep 26, 2023Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
An 8 month old infant was left in their classroom for 1 minute and 14 seconds during a fire drill.
Correction verified Oct 3, 2023
MediumSep 19, 2023InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
There were 2 infants in care that did not have updated infant feeding instructions on file.
Correction verified Sep 28, 2023
Medium HighSep 19, 2023InspectionStaff ratios
Child/ Caregiver Ratio - 13 or More Children §746.1601
There were 6 infants (12-14 months) observed in their classroom with one caregiver. Another caregiver was sent to the classroom to bring the ratio into compliance.
Correction verified Sep 28, 2023
HighSep 8, 2023InspectionSleep safety
AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant §746.2427
During the investigation inspection it was observed that a 3 month old infant was placed on their stomach to sleep.
Correction verified Sep 19, 2023
Medium HighSep 8, 2023InspectionHealth & medication
Children Handwashing After Outdoor Activities §746.3417(4)
During the inspection it was observed that a pre k class came inside, after playing outside, and did not wash their hands before they sat at their tables and began playing in centers.
Correction verified Sep 19, 2023
Medium HighSep 8, 2023InspectionTraining & qualifications
Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training §746.1301(a)(2)(A)
During the investigation inspection it was found that the two caregivers who's files were reviewed did not have any documented training hours available for review.
Correction verified Sep 19, 2023
HighSep 6, 2023Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
During the investigation inspection it was found that both caregivers left the classroom after an incident between two children had occurred, leaving the classroom of children without a caregiver for a few seconds.
Correction verified Sep 19, 2023
HighSep 6, 2023Found during an investigationOther standards
Responsibilities of Caregivers - Intervene to ensure each child's safety §746.1205(a)(5)
An incident occurred between two children in care where the two children began to fight and hit one another. One of the children was hit with a metal bell before a caregiver intervened to stop the children from fighting. One of the children required stitches due to this incident.
Correction verified Sep 19, 2023
Medium HighMar 2, 2023InspectionBuilding & playground safety
Toys and Equipment to be Sanitized Set Aside §746.3407(1)
Observed the same toy being place in mouth by different children multiple times without being set aside to sanitize. Toys were placed back in toy bin with clean toys. This was corrected by the toys being taken out and set aside to be sanitized.
Corrected during the visit

About this center

Licensed capacity112 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours07:00 AM-04:00 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceApr 12, 2023
DirectorRuchelle Krebbs
Phone2542442446
State operation #1757615

Common questions

Does EOAC New Road Head Start/Early Head Start take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are EOAC New Road Head Start/Early Head Start’s hours?

7 AM to 4 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does EOAC New Road Head Start/Early Head Start accept child care subsidies?

Not according to its state licensing record. Ask the center directly, since participation can change.

Has EOAC New Road Head Start/Early Head Start had any serious violations?

Inspectors recorded 13 high-risk citations since 2021. The most recent was on May 6, 2026: “Prohibited Punishments - Grabbing and Pulling.” Each one is listed in full above.

How does EOAC New Road Head Start/Early Head Start compare with other daycares in Waco?

It is tied for #38 of 61 centers in Waco by risk-weighted citations per inspection, and is better than 23% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was EOAC New Road Head Start/Early Head Start last inspected?

Jun 10, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1757615 on Search Texas Child Care. Data refreshed Sep 30, 2026.