EOAC New Road Head Start/Early Head Start
EOAC New Road Head Start/Early Head Start is a licensed child care center in Waco, TX, licensed for up to 112 children and serving infants through school-age children. It has held its Texas license since 2023. Since October 2021, state inspectors have visited 25 times and investigated 9 reports. Inspectors recorded 27 citations, 13 of them high-risk, most often for sleep safety (4 of 27). 11 citations came in the last 12 months, including 5 high-risk. 15% were corrected during the inspection itself. Measured by risk-weighted citations per inspection, it is tied for #38 of 61 centers in Waco and better than 23% of licensed centers statewide.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
During the inspection, a caregiver stated that they only change gloves between diaper changes rather than washing hands.
During the investigation, it was found that a caregiver grabbed a child by the arm, lifted and carried the child by the arm, grabbed another child by the arm, and pushed the second child to the ground.
One class did not have a second outdoor opportunity on their lesson plan, and one class only had 55 minutes of outside time scheduled on their lesson plan.
Two of the classrooms had an uncovered outlet. This was corrected during the inspection when outlet covers were placed in the outlets.
One staff member was missing an employment affidavit and copy of photo ID, and another caregiver was missing statements that they received the center and personnel policies and attended orientation with an overview on abuse and neglect.
Out of eight children's files reviewed, one was missing an updated shot record, two were missing health statements, and one was missing parental consent to emergency medical treatment.
An infant was observed sleeping on an elevating medical pillow with straps due to having reflux. The infant caregivers stated that two infants use these pillows and that they also use them in their cribs. The infants had doctor's notes but no Infant Sleep Exception forms on file.
Three classes were combined outside with the youngest child being fourteen months old and the oldest being thirty-five months. This was corrected during the inspection when the infant class was brought inside until the other two classes were done on the playground.
Three infants were observed sleeping on boppy pillows and elevating pillows on the floor. This was corrected during the inspection when the infants were moved to their cribs.
An infant was observed sleeping on an elevating medical pillow with straps due to having reflux. The infant caregivers stated that two infants use these pillows and that they also use them in their cribs. The infants had doctor's notes but no Infant Sleep Exception forms on file.
During the investigation, there was sufficient evidence found to determine that caregivers were aware that children were climbing on shelves but did not intervene, which resulted in a child getting injured.
During the investigation, there was sufficient evidence found to determine that the parent was not notified as soon as possible after a child was left alone in their classroom.
During the investigation, there was sufficient evidence found to determine that a child was left alone in their classroom for approximately two minutes during a fire drill.
During the investigation, sufficient evidence was found to determine that a child was left alone in a classroom for approximately fifteen seconds.
The infants' mood and summary of daily activities were not being recorded every day in the Learning Genius app. This was corrected during inspection when the caregivers were informed that those sections needed to be recorded daily and the caregivers started adding them.
Out of ten staff files reviewed, one's first aid and CPR certification had expired and one did not have first aid and CPR certification.
Out of the ten staff files reviewed, two were missing required training in the following topics: building and physical premises safety, handling hazardous materials, and emergency preparedness. This was corrected at inspection as the evaluation period had already ended, and the caregivers had obtained this training for the next evaluation period.
A caregiver was heard telling a child, "If you don't listen, you will not go outside."
An 8 month old infant was left in their classroom for 1 minute and 14 seconds during a fire drill.
There were 2 infants in care that did not have updated infant feeding instructions on file.
There were 6 infants (12-14 months) observed in their classroom with one caregiver. Another caregiver was sent to the classroom to bring the ratio into compliance.
During the investigation inspection it was observed that a 3 month old infant was placed on their stomach to sleep.
During the inspection it was observed that a pre k class came inside, after playing outside, and did not wash their hands before they sat at their tables and began playing in centers.
During the investigation inspection it was found that the two caregivers who's files were reviewed did not have any documented training hours available for review.
During the investigation inspection it was found that both caregivers left the classroom after an incident between two children had occurred, leaving the classroom of children without a caregiver for a few seconds.
An incident occurred between two children in care where the two children began to fight and hit one another. One of the children was hit with a metal bell before a caregiver intervened to stop the children from fighting. One of the children required stitches due to this incident.
Observed the same toy being place in mouth by different children multiple times without being set aside to sanitize. Toys were placed back in toy bin with clean toys. This was corrected by the toys being taken out and set aside to be sanitized.
About this center
Common questions
Does EOAC New Road Head Start/Early Head Start take infants?
Yes. Texas licenses it to care for infants through school-age children.
What are EOAC New Road Head Start/Early Head Start’s hours?
7 AM to 4 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.
Does EOAC New Road Head Start/Early Head Start accept child care subsidies?
Not according to its state licensing record. Ask the center directly, since participation can change.
Has EOAC New Road Head Start/Early Head Start had any serious violations?
Inspectors recorded 13 high-risk citations since 2021. The most recent was on May 6, 2026: “Prohibited Punishments - Grabbing and Pulling.” Each one is listed in full above.
How does EOAC New Road Head Start/Early Head Start compare with other daycares in Waco?
It is tied for #38 of 61 centers in Waco by risk-weighted citations per inspection, and is better than 23% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).
When was EOAC New Road Head Start/Early Head Start last inspected?
Jun 10, 2026. No violations were found during that visit.
Licensed centers nearby
1120 N New Rd, Waco · 0.3 mi away · 85 spotsFewer citations than mostLittle Christian Academy III
601 Towne Oaks Dr, Waco · 0.9 mi away · 99 spotsMore citations than mostLake Air YMCA of Central Texas
4601 Cobbs Dr, Waco · 0.9 mi away · 200 spotsFewer citations than mostKids Kastle
4901 Cobbs Dr, Waco · 1.0 mi away · 136 spotsAmong the most citedHillcrest YMCA of Central Texas
4225 Pine Ave, Waco · 1.0 mi away · 100 spotsAbout typicalGloria's Angels Learning Academy
3425 Hillcrest Dr, Waco · 1.2 mi away · 32 spotsAmong the most cited
Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.
To see the official record, search operation 1757615 on Search Texas Child Care. Data refreshed Sep 30, 2026.