Daycare RecordChild care inspection records

Jack & Jill

2210 Montana Ave, El Paso, TX 79903 · El Paso County
1 high-risk citation in last 12 monthsAccepts child care subsidies

Jack & Jill is a licensed child care center in El Paso, TX, licensed for up to 67 children and serving infants through school-age children. It has held its Texas license since 2002. Since October 2021, state inspectors have visited 16 times and investigated 5 reports. Inspectors recorded 19 citations, 6 of them high-risk, most often for sleep safety (5 of 19). 2 citations came in the last 12 months, including 1 high-risk. Measured by risk-weighted citations per inspection, it is tied for #212 of 238 centers in El Paso and better than 23% of licensed centers statewide.

Inspection record

Better than 23%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. More citations than most
Tied for #212 of 238 centers in El Paso
6High risk
7Medium High risk
5Medium risk
1Medium Low risk
0Low risk
19 citations from 16 inspections and 5 reports since Oct 1, 2021 · 2 in the last 12 months · last inspected May 26, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)May 26, 2026 · Inspection · no citationMay 19, 2026 · Inspection · citation foundDec 8, 2025 · Inspection · no citationDec 4, 2025 · Report/investigation · no citationOct 2, 2025 · Inspection · no citationJun 5, 2025 · Inspection · no citationFeb 27, 2025 · Inspection · no citationFeb 10, 2025 · Inspection · no citationFeb 7, 2025 · Report/investigation · citation foundDec 5, 2024 · Inspection · no citationDec 4, 2024 · Report/investigation · citation foundNov 25, 2024 · Report/investigation · no citationOct 18, 2024 · Inspection · no citationJun 21, 2024 · Report/investigation · no citationFeb 13, 2024 · Inspection · no citationFeb 2, 2024 · Inspection · citation foundMar 15, 2023 · Inspection · no citationMar 9, 2023 · Inspection · citation foundMar 22, 2022 · Inspection · citation foundOct 25, 2021 · Inspection · no citationOct 5, 2021 · Inspection · no citation
Citation foundNo citation

What inspectors cited most

Sleep safety5
Training & qualifications4
Supervision2
Transportation2
Caregiver conduct1
Staff ratios1
Food & feeding1
Health & medication1
Records & paperwork1
Building & playground safety1

Citations, newest first

HighMay 19, 2026InspectionSleep safety
No Swaddling of Infant Unless Completed Sleep Exception Form on File §746.2428
Three infants (3 mos., 4 mos., 5 mos.) were observed swaddled in bare cribs. This was corrected immediately by unswaddling the infants.
Correction verified May 26, 2026
MediumMay 19, 2026InspectionSleep safety
Cots, Beds, Mats Labeled With Child's Name §746.4503(b)
Cots used by children while napping were not labeled either by name or number. This was corrected at inspection when all cots were properly labeled after sanitizing.
Correction verified May 26, 2026
HighFeb 7, 2025Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
During the investigation it was found that a child in care was left unattended in the playground by a caregiver. Caregivers responsible for this child did not provide the level of supervision necessary to ensure this child's safety and well-being.
Correction verified Feb 27, 2025
HighDec 4, 2024Found during an investigationCaregiver conduct
Prohibited Punishments - Restrictive device for time out §746.2805(8)
A caregiver used prohibited discipline when a child in care was placed in a restrictive device after the child bit the caregiver and refused to calm.
Correction verified Dec 30, 2024
Medium HighFeb 2, 2024InspectionSleep safety
Arrangement of Napping Equipment -Provides Sufficient Walking and Work Space §746.2909(3)
Cots for napping were arranged next to each other in a way that did not allow for children nor caregivers to walk in between without stepping on cots to get to walkway.
Correction verified Feb 13, 2024
Medium HighFeb 2, 2024InspectionSleep safety
Adequate Lighting During Naptime §746.2911
Lighting in rooms for napping was off and did not allow for adequate light to supervise children.
Correction verified Feb 13, 2024
Medium HighFeb 2, 2024InspectionStaff ratios
Child/ Caregiver Ratio - 13 or More Children §746.1601
Six infants were in care with one caregiver. This was corrected by having another caregiver to assist in this infant room.
Correction verified Feb 13, 2024
HighMar 9, 2023InspectionTransportation
Required Equipment in Vehicles - Fire Extinguisher §746.5617(a)(5)
Fire extinguisher in transportation van indicated it was last serviced and tagged December 2021.
Correction verified Mar 15, 2023
HighMar 9, 2023InspectionSleep safety
AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age §746.2415(b)
Four infants under 12 months old were observed in their cribs with donut shape pillows. Pillows were removed during the inspection.
Correction verified Mar 15, 2023
MediumMar 9, 2023InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
One out of four infants not yet ready for table food was missing updated monthly written feeding instructions.
Correction verified Mar 15, 2023
MediumMar 22, 2022InspectionTraining & qualifications
Education Outside of U.S. §746.1111
During review of records a caregiver had a diploma outside of the U.S. which had not been translated into English and is required to indicated that it is equivalent to a high school diploma program in the United States.
Correction verified Apr 11, 2022
Medium HighMar 22, 2022InspectionTraining & qualifications
Training Requirements for Directors 30- Annual Training §746.1301(6)(A)
During review of records the director did not have the required 30 annual hours on file
Correction verified Mar 29, 2022
Medium HighMar 22, 2022InspectionTraining & qualifications
Training Requirements for Employees and Caregivers - Pre-service Training §746.1301(2)(A)
During review of records one caregiver did not have the required 24 hours of annual training on file.
Correction verified Mar 29, 2022
MediumMar 22, 2022InspectionHealth & medication
Children's Records - Immunizations §746.603(a)(4)
During review of records one child did not have a current immunization record on file.
Correction verified Mar 29, 2022
MediumMar 22, 2022InspectionTransportation
Required Personnel Records- Current Driver's License §746.901(9)
During review of records a driver did not have a drivers license on file.
Correction verified Mar 23, 2022
Medium HighMar 22, 2022InspectionTraining & qualifications
Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion §746.1107(2)
During review of record a caregiver did not have a High School Diploma, Equivalent or Certification of Completion of education.
Correction verified Mar 29, 2022
Medium LowMar 22, 2022InspectionRecords & paperwork
Required Personnel Records - Required Affidavit §746.901(4)
During review of records two caregivers did not have notarized affidavits on file.
Correction verified Mar 30, 2022
HighSep 29, 2021Found during an investigationSupervision
Responsibilities of Caregivers- Supervision of Children §746.1203(4)
A child in care sustained an injury during outdoor play due insufficient provider supervision.
Correction verified Oct 25, 2021
Medium HighSep 29, 2021Found during an investigationBuilding & playground safety
Safety Requirements for Active Play Equipment - Used According to Manufacturer's Instructions §746.4601(2)
A child in care sustained an injury during outdoor activity due to outdoor equipment not being used as per manufacture instructions.
Correction verified Oct 25, 2021

About this center

Licensed capacity67 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours06:00 AM-06:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceFeb 12, 2002
DirectorBianca Ortiz
Phone9155330417
State operation #559177- 10691

Common questions

Does Jack & Jill take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Jack & Jill’s hours?

6 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Jack & Jill accept child care subsidies?

Yes, according to its state licensing record.

How much does Jack & Jill cost?

Texas does not publish individual centers’ prices, so ask Jack & Jill for its current tuition. For comparison, the median full-day price at licensed centers in the Borderplex area, which includes El Paso, is $31.60 a day for infants, $30.60 a day for toddlers and $29.60 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Jack & Jill had any serious violations?

Inspectors recorded 6 high-risk citations since 2021. The most recent was on May 19, 2026: “No Swaddling of Infant Unless Completed Sleep Exception Form on File.” Each one is listed in full above.

How does Jack & Jill compare with other daycares in El Paso?

It is tied for #212 of 238 centers in El Paso by risk-weighted citations per inspection, and is better than 23% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Jack & Jill last inspected?

May 26, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 559177- 10691 on Search Texas Child Care. Data refreshed Sep 30, 2026.