Daycare RecordChild care inspection records

Lionheart Childrens Academy

3665 W President George Bush H, Plano, TX 75075 · Collin County
1 high-risk citation in last 12 months

Lionheart Childrens Academy is a licensed child care center in Plano, TX, licensed for up to 184 children and serving infants through school-age children. It has held its Texas license since 2018. Since October 2021, state inspectors have visited 45 times and investigated 16 reports. Inspectors recorded 31 citations, 20 of them high-risk, most often for caregiver conduct (10 of 31). 4 citations came in the last 12 months, including 1 high-risk. Measured by risk-weighted citations per inspection, it is tied for #74 of 103 centers in Plano and better than 40% of licensed centers statewide.

Inspection record

Better than 40%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. About typical
Tied for #74 of 103 centers in Plano
20High risk
9Medium High risk
2Medium risk
0Medium Low risk
0Low risk
31 citations from 45 inspections and 3 reports since Oct 1, 2021 · 4 in the last 12 months · last inspected Apr 10, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Apr 10, 2026 · Inspection · citation foundMar 24, 2026 · Assessment · citation foundOct 8, 2025 · Inspection · no citationJun 20, 2025 · Inspection · no citationMay 12, 2025 · Inspection · no citationApr 1, 2025 · Inspection · no citationMar 11, 2025 · Inspection · no citationFeb 20, 2025 · Inspection · no citationJan 13, 2025 · Inspection · no citationDec 12, 2024 · Inspection · no citationNov 12, 2024 · Inspection · no citationOct 7, 2024 · Inspection · no citationSep 23, 2024 · Inspection · no citationSep 19, 2024 · Report/investigation · citation foundAug 22, 2024 · Inspection · no citationJul 19, 2024 · Inspection · no citationJul 2, 2024 · Inspection · no citationJul 2, 2024 · Report/investigation · citation foundJun 28, 2024 · Inspection · no citationJun 27, 2024 · Report/investigation · citation foundJun 24, 2024 · Inspection · no citationMay 2, 2024 · Inspection · no citationApr 29, 2024 · Inspection · no citationApr 26, 2024 · Report/investigation · citation foundMar 19, 2024 · Inspection · no citationMar 6, 2024 · Inspection · no citationMar 4, 2024 · Report/investigation · citation foundDec 12, 2023 · Inspection · no citationNov 30, 2023 · Inspection · no citationNov 28, 2023 · Report/investigation · citation foundNov 22, 2023 · Inspection · no citationNov 22, 2023 · Report/investigation · citation foundNov 21, 2023 · Inspection · no citationNov 14, 2023 · Inspection · no citationNov 10, 2023 · Report/investigation · citation foundNov 3, 2023 · Inspection · no citationOct 24, 2023 · Inspection · no citationOct 20, 2023 · Report/investigation · citation foundOct 13, 2023 · Inspection · no citationSep 5, 2023 · Inspection · citation foundAug 3, 2023 · Inspection · no citationJul 24, 2023 · Inspection · no citationJul 24, 2023 · Report/investigation · citation foundJun 6, 2023 · Inspection · no citationMay 22, 2023 · Inspection · no citationMay 21, 2023 · Report/investigation · no citationMay 12, 2023 · Inspection · no citationMay 10, 2023 · Report/investigation · citation foundApr 14, 2023 · Report/investigation · citation foundMar 22, 2023 · Inspection · no citationFeb 14, 2023 · Inspection · no citationJan 30, 2023 · Inspection · no citationJan 27, 2023 · Report/investigation · citation foundJan 13, 2023 · Inspection · no citationDec 22, 2022 · Inspection · no citationDec 9, 2022 · Report/investigation · citation foundNov 10, 2022 · Inspection · no citationOct 28, 2022 · Inspection · no citationOct 26, 2022 · Report/investigation · citation foundSep 20, 2022 · Inspection · no citationOct 18, 2021 · Inspection · no citationOct 1, 2021 · Inspection · no citation
Citation foundNo citation

What inspectors cited most

Caregiver conduct10
Supervision8
Other standards3
Health & medication3
Food & feeding2
Sleep safety1
Building & playground safety1
Training & qualifications1
Records & paperwork1
Child protection1

Citations, newest first

MediumApr 10, 2026InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
Infant feeding sheets in two infant rooms were not updated.
Correction verified Apr 24, 2026
MediumApr 10, 2026InspectionSleep safety
Cots, Beds, Mats Labeled With Child's Name §746.4503(b)
Cots in four of the classrooms were not labeled.
Correction verified Apr 24, 2026
HighApr 10, 2026InspectionBuilding & playground safety
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months §746.5101(a)
According to documentation the operations fire inspection was conduced on 2/26/2025 and the operation stated that had an isnpection completed but did not have the report avaliable for review.
Correction verified Apr 21, 2026
Medium HighMar 24, 2026InspectionTraining & qualifications
Report Change in Director §746.303(a)(4)
The operation made a change in Director on 3/2/2026 and did not notify licensing.
Correction verified Mar 25, 2026
HighSep 19, 2024Found during an investigationCaregiver conduct
Prohibited Punishments - Corporal Punishment §746.2805(1)
A caregiver was observed popping a child on the hand and on the back of the head.
Correction verified Oct 7, 2024
Medium HighSep 19, 2024Found during an investigationOther standards
Complying with Laws and Rules §746.201(9)
The governing body failed to implement plans that will prevent prohibited discipline issues at the operation.
Correction verified Oct 7, 2024
HighJul 2, 2024Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
A toddler was left unsupervised for three minutes on the playground. The caregiver realized that the child was missing when they returned to the classroom.
Correction verified Jul 19, 2024
HighJun 27, 2024Found during an investigationCaregiver conduct
Prohibited Punishments - Grabbing and Pulling §746.2805(3)
This standard was evaluated as part of an investigation and found to be deficient. The caregiver inappropriately grabbed and pulled a child while in care at the operation.
Correction verified Jul 19, 2024
Medium HighApr 26, 2024Found during an investigationOther standards
Caregivers Have Access to Tracking System §746.631(b)
The caregiver failed to use the tracking system appropriately.
Correction verified May 2, 2024
HighApr 26, 2024Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
A two year old child was left unattended outside of their classroom for five minutes. The child was found by a caregiver.
Correction verified May 2, 2024
HighMar 4, 2024Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
A staff member failed to supervise the children appropriately in the classroom. Two staff members were talking to one another through a door which resulted in an incident occurring in the classroom.
Correction verified Mar 19, 2024
HighNov 28, 2023Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
A toddler was left unsupervised for two minutes inside the building.
Correction verified Dec 12, 2023
HighNov 22, 2023Found during an investigationCaregiver conduct
Prohibited Punishments - Associated with Food, Naps, or Toilet Training §746.2805(2)
A caregiver was observed pulling a child towards them and tapping them on their head. The incident happened during naptime and the child was lying on their cot.
Correction verified Nov 30, 2023
HighNov 10, 2023Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
A toddler was left unsupervised for thirteen minutes in a classroom.
Correction verified Nov 21, 2023
Medium HighNov 10, 2023Found during an investigationRecords & paperwork
Responsibilities of Caregivers - Share Information with Incoming Caregivers §746.1203(10)
A caregiver failed to communicate with a teacher that she was bringing a child to their classroom. The caregiver opened the door and the child entered without a teacher in place. The toddler was alone in the classroom for thirteen minutes.
Correction verified Nov 21, 2023
HighOct 20, 2023Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
A four year old was left unsupervised when their class went outside to the playground. The child was left for one minute and was found by the director in the building by the back door.
Correction verified Nov 3, 2023
Medium HighSep 5, 2023InspectionHealth & medication
Immunization Records, Exceptions, and Exemptions Current §746.613(b)
Two children's records evaluated did not have current immunizations on file.
Correction verified Sep 7, 2023
Medium HighSep 5, 2023InspectionFood & feeding
Required Admission Information-Completed Food Allergy Plan §746.605(16)
One allergy plan evaluated did not have the parent's signature.
Correction verified Sep 7, 2023
HighJul 24, 2023Found during an investigationCaregiver conduct
Prohibited Punishments - Grabbing and Pulling §746.2805(3)
A staff member was viewed on camera pulling a child up by the arms and dragging them a short distance to get them to stay in the designated area.
Correction verified Aug 3, 2023
HighMay 10, 2023Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
A staff member failed to use good judgment when she allowed a parent to assist her in carrying a child into the operation. The staff member was not prepared for an emergency due to not having a working walkie talkie and FOB to open the door.
Correction verified Jun 6, 2023
HighMay 10, 2023Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
A staff member failed to supervise children appropriately on the playground. A staff member was unaware that children were in a blind spot on the playground which resulted in them opening and closing the gate. The children were observed walking out of the gate. The children were observed using the playground equipment inappropriately.
Correction verified Jun 6, 2023
Medium HighApr 14, 2023Found during an investigationHealth & medication
Diapering Procedures - Sanitizing Diaper Changing Area §746.3505(e)
During an investigation it was determined that the caregiver failed to disinfect the changing table between diaper changes.
Correction verified Oct 13, 2023
HighApr 14, 2023Found during an investigationCaregiver conduct
Prohibited Punishments - Grabbing and Pulling §746.2805(3)
This standard was evaluated as part of an investigation and it was determined that a caregiver was pulling and grabbing children inappropriately to get them to lie down on their nap mats.
Correction verified Oct 13, 2023
HighApr 14, 2023Found during an investigationChild protection
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited §746.1201(4)
This standard was evaluated as part of an investigation and was determined that a caregiver was being rough with children. The caregiver was seen on video grabbing and pulling children, forcefully putting them on their nap mats, pushing a child's face into the mat and picking children up by their forearms and carrying them across the room.
Correction verified Oct 13, 2023
Medium HighApr 14, 2023Found during an investigationHealth & medication
Diapering Procedures - Wash Infant's Hands §746.3505(b)
During an investigation it was determined that the infants hands were not being washed after diaper changes.
Correction verified Oct 13, 2023
HighApr 14, 2023Found during an investigationOther standards
Responsibilities of Caregivers - Know Minimum Standards §746.1203(1)
This standard was evaluated as part of an investigation and it was determined that a caregiver witnessed another caregiver abusing children and did not report it to Child Care Regulation or notify the director.
Correction verified Oct 13, 2023
HighJan 27, 2023Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
A staff member was turning the toy shelves against the wall so the children would not have access to them.
Correction verified Feb 15, 2023
HighJan 27, 2023Found during an investigationCaregiver conduct
Prohibited Punishments - Hitting with Hand or Instrument §746.2805(4)
A caregiver was observed popping a child on the leg with their hand when they would not stay in time out.
Correction verified Feb 15, 2023
HighJan 27, 2023Found during an investigationCaregiver conduct
Prohibited Punishments - Using Inappropriate Long Period of Silence or Inactivity Including Requiring Child to Remain in a Restrictive Device §746.2805(10)
A caregiver was observed exceeding the amount of time that a child is in time out. One child was put in a high chair for time out.
Correction verified Feb 15, 2023
HighDec 9, 2022Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
A staff member picked up a child by the arms while transitioning to a diaper change. The transition resulted in an injury of Nursemaid's Elbow.
Correction verified Jan 11, 2023
Medium HighOct 26, 2022Found during an investigationSupervision
Responsibilities of Caregivers - Know Children's Names and Ages §746.1203(3)
A caregiver was feeding an infant a breast milk bottle when a coworker realized she had the wrong baby. The caregiver had confused the two infants.
Correction verified Nov 10, 2022

About this center

Licensed capacity184 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours06:30 AM-06:00 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceJun 8, 2018
DirectorTurkessa Shelley
Phone9729305767
State operation #1665353

Common questions

Does Lionheart Childrens Academy take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Lionheart Childrens Academy’s hours?

6:30 AM to 6 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Lionheart Childrens Academy accept child care subsidies?

Not according to its state licensing record. Ask the center directly, since participation can change.

How much does Lionheart Childrens Academy cost?

Texas does not publish individual centers’ prices, so ask Lionheart Childrens Academy for its current tuition. For comparison, the median full-day price at licensed centers in the North Central Texas area, which includes Plano, is $51.00 a day for infants, $48.80 a day for toddlers and $47.00 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Lionheart Childrens Academy had any serious violations?

Inspectors recorded 20 high-risk citations since 2021. The most recent was on Apr 10, 2026: “Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months.” Each one is listed in full above.

How does Lionheart Childrens Academy compare with other daycares in Plano?

It is tied for #74 of 103 centers in Plano by risk-weighted citations per inspection, and is better than 40% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Lionheart Childrens Academy last inspected?

Apr 10, 2026. Inspectors cited at least one rule during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1665353 on Search Texas Child Care. Data refreshed Sep 30, 2026.