Daycare RecordChild care inspection records

North Custer KinderCare

6525 Custer Rd, Plano, TX 75023 · Collin County
Accepts child care subsidies

North Custer KinderCare is a licensed child care center in Plano, TX, licensed for up to 130 children and serving infants through school-age children. It has held its Texas license since 1988. Since October 2021, state inspectors have visited 17 times and investigated 4 reports. Inspectors recorded 26 citations, 11 of them high-risk, most often for supervision (5 of 26). 1 citation came in the last 12 months. 8% were corrected during the inspection itself. Measured by risk-weighted citations per inspection, it is #98 of 103 centers in Plano and better than 11% of licensed centers statewide.

Inspection record

Better than 11%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. Among the most cited
#98 of 103 centers in Plano
11High risk
11Medium High risk
3Medium risk
0Medium Low risk
1Low risk
26 citations from 17 inspections and 3 reports since Oct 1, 2021 · 1 in the last 12 months · last inspected Apr 22, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Apr 22, 2026 · Inspection · citation foundJan 6, 2026 · Inspection · no citationOct 28, 2025 · Inspection · no citationOct 27, 2025 · Report/investigation · no citationSep 8, 2025 · Inspection · no citationMay 21, 2025 · Inspection · citation foundJan 23, 2025 · Inspection · no citationNov 13, 2024 · Inspection · no citationOct 31, 2024 · Report/investigation · no citationOct 24, 2024 · Inspection · no citationJul 11, 2024 · Inspection · citation foundMay 29, 2024 · Inspection · no citationFeb 16, 2024 · Inspection · no citationFeb 5, 2024 · Assessment · citation foundJan 29, 2024 · Report/investigation · citation foundNov 29, 2023 · Inspection · no citationJul 28, 2023 · Inspection · citation foundNov 29, 2022 · Inspection · no citationNov 17, 2022 · Assessment · citation foundAug 8, 2022 · Inspection · citation foundMar 31, 2022 · Inspection · no citationMar 10, 2022 · Inspection · no citationMar 8, 2022 · Report/investigation · citation found
Citation foundNo citation

What inspectors cited most

Supervision5
Building & playground safety5
Training & qualifications4
Records & paperwork3
Staff ratios3
Other standards2
Food & feeding1
Health & medication1
Caregiver conduct1
Child protection1

Citations, newest first

MediumApr 22, 2026InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
Three of the infants in care did not have update infant feeding instructions.
Correction verified Apr 27, 2026
Medium HighMay 21, 2025InspectionTraining & qualifications
CPR Training and Recertification Adhere to Guidelines-skill based §746.1315(b)(1)
One caregiver has a CPR training that does not adhere to American Heart Association guidelines.
Correction verified May 29, 2025
Medium HighJul 11, 2024InspectionRecords & paperwork
Documentation of Gas Leak Inspection §746.5405
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
Correction verified Jul 24, 2024
MediumJul 11, 2024InspectionHealth & medication
Children's Records - Immunizations §746.603(a)(4)
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
Correction verified Jul 24, 2024
Medium HighJul 11, 2024InspectionTraining & qualifications
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking. §746.1315(a)
Three caregivers did not have current CPR/First Aid training.
Correction verified Aug 14, 2024
HighFeb 5, 2024InspectionStaff ratios
AP Background check results - Must receive notification prior to allowing subject to be present at your operation §745.641
There was one caregiver present without an active background check.
Correction verified Feb 16, 2024
HighJan 29, 2024Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.
Correction verified May 29, 2024
HighJan 29, 2024Found during an investigationOther standards
Parental Communication - Situation that Placed a Child at Risk §746.307(b)(4)
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
Correction verified May 29, 2024
HighJan 29, 2024Found during an investigationOther standards
Safety Precautions for Loading and Unloading Children - Account for All Children §746.5605(3)
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.
Correction verified May 29, 2024
HighJan 29, 2024Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.
Correction verified May 29, 2024
HighJan 29, 2024Found during an investigationSupervision
Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions §746.5625(b)
It was determined that the child safety alarm on one of the buses at the operation is not in working order.
Correction verified May 29, 2024
HighJan 29, 2024Found during an investigationChild protection
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited §746.1201(4)
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
Correction verified May 29, 2024
HighJan 29, 2024Found during an investigationSupervision
AP Safety Precautions for Loading and Unloading Children - No Child Unattended §746.5605(4)
It was determined that a child was left unattended on a vehicle.
Correction verified May 29, 2024
HighJan 29, 2024Found during an investigationRecords & paperwork
Report Situation Placing Children at Risk §746.305(a)(6)
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
Correction verified May 29, 2024
LowJan 29, 2024Found during an investigationRecords & paperwork
Children's Records - Storage §746.603(b)
A child's record was not kept for 3 months post unenrollment.
Correction verified May 29, 2024
MediumJul 28, 2023InspectionBuilding & playground safety
Documentation of Drills §746.5205(4)
The operation had not completed a fire drill since November of 2022.
Correction verified Sep 22, 2023
Medium HighJul 28, 2023InspectionBuilding & playground safety
Documentation of Fire Inspection §746.5103
The last fire inspection the operation had documentation for was completed on 3/18/22.
Correction verified Jul 28, 2023
Medium HighJul 28, 2023InspectionBuilding & playground safety
Annual Sanitation Inspection §746.3401(a)
The last sanitation inspection completed for the operation was 12/06/21.
Correction verified Jul 28, 2023
Medium HighNov 17, 2022InspectionTraining & qualifications
Report Change in Director §746.303(a)(4)
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.
Correction verified Nov 29, 2022
HighNov 17, 2022InspectionStaff ratios
AP Background check results - Must receive notification prior to allowing subject to be present at your operation §745.641
The acting director does not have an eligible background check determination from the background check unit.
Correction verified Nov 29, 2022
Medium HighAug 8, 2022InspectionBuilding & playground safety
Annual Fire Inspection - Conducted by Fire Marshal §746.5101(b)
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.
Correction verified Aug 15, 2022
Medium HighAug 8, 2022InspectionTraining & qualifications
Training Requirements for Employees and Caregivers - 24 Annual Training §746.1301(5)(A)
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.
Correction verified Aug 18, 2022
Medium HighAug 8, 2022InspectionStaff ratios
Maximum Group Size 13 or More Children §746.1609
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.
Corrected during the visit
Medium HighAug 8, 2022InspectionBuilding & playground safety
Fire Drill Monthly - Exit in 3 Minutes §746.5205(1)
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.
Corrected during the visit
Medium HighMar 8, 2022Found during an investigationSupervision
Responsibilities of Caregivers - Free of other activities §746.1203(6)
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.
Correction verified Mar 31, 2022
HighMar 8, 2022Found during an investigationSupervision
Responsibilities of Caregivers- Supervision of Children §746.1203(4)
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.
Correction verified Mar 31, 2022

About this center

Licensed capacity130 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours06:30 AM-06:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceJul 12, 1988
DirectorStephanie Daniel
Phone9726180011
State operation #308151- 747

Common questions

Does North Custer KinderCare take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are North Custer KinderCare’s hours?

6:30 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does North Custer KinderCare accept child care subsidies?

Yes, according to its state licensing record.

Has North Custer KinderCare had any serious violations?

Inspectors recorded 11 high-risk citations since 2021. The most recent was on Feb 5, 2024: “AP Background check results - Must receive notification prior to allowing subject to be present at your operation.” Each one is listed in full above.

How does North Custer KinderCare compare with other daycares in Plano?

It is #98 of 103 centers in Plano by risk-weighted citations per inspection, and is better than 11% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was North Custer KinderCare last inspected?

Apr 22, 2026. Inspectors cited at least one rule during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 308151- 747 on Search Texas Child Care. Data refreshed Sep 30, 2026.