Daycare RecordChild care inspection records

Primrose School at the Galleria

5015 Westheimer St Ste A423, Houston, TX 77056 · Harris County
Conditions on permit1 high-risk citation in last 12 months

Primrose School at the Galleria is a licensed child care center in Houston, TX, licensed for up to 204 children and serving infants through school-age children. It has held its Texas license since 2013. Since October 2021, state inspectors have visited 11 times and investigated 5 reports. Inspectors recorded 16 citations, 6 of them high-risk, most often for records & paperwork (4 of 16). 3 citations came in the last 12 months, including 1 high-risk. 6% were corrected during the inspection itself. Measured by risk-weighted citations per inspection, it is tied for #548 of 882 centers in Houston and better than 15% of licensed centers statewide.

Inspection record

Better than 15%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. More citations than most
Tied for #548 of 882 centers in Houston
6High risk
6Medium High risk
2Medium risk
1Medium Low risk
1Low risk
16 citations from 11 inspections and 3 reports since Oct 1, 2021 · 3 in the last 12 months · last inspected Jul 16, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jul 16, 2026 · Inspection · no citationJul 14, 2026 · Report/investigation · no citationFeb 10, 2026 · Inspection · citation foundFeb 13, 2025 · Inspection · no citationOct 22, 2024 · Inspection · no citationOct 15, 2024 · Report/investigation · no citationFeb 13, 2024 · Inspection · no citationMar 28, 2023 · Inspection · no citationMar 22, 2023 · Report/investigation · citation foundFeb 14, 2023 · Inspection · citation foundOct 4, 2022 · Inspection · citation foundSep 22, 2022 · Report/investigation · citation foundMar 2, 2022 · Inspection · no citationFeb 16, 2022 · Assessment · citation foundFeb 15, 2022 · Inspection · citation foundDec 3, 2021 · Report/investigation · citation foundOct 20, 2021 · Inspection · no citation
Citation foundNo citation

What inspectors cited most

Records & paperwork4
Health & medication4
Training & qualifications2
Supervision2
Staff ratios1
Food & feeding1
Caregiver conduct1
Building & playground safety1

Citations, newest first

Medium LowFeb 10, 2026InspectionRecords & paperwork
Required Personnel Records - Required Affidavit (Form 2912) §746.901(5)
Records for 10 staff was reviewed, 7 caregivers hired after 2023 did not have a preemployment affidavit on file.
Correction verified Feb 27, 2026
Medium HighFeb 10, 2026InspectionTraining & qualifications
CPR Training and Recertification Adhere to Guidelines-skill based §746.1315(b)(1)
Records for 10 staff was reviewed, 5 careigvers including the director obtained CPR online with no hands-on training,
Correction verified Feb 18, 2026
HighFeb 10, 2026InspectionStaff ratios
AP Background check results - Must receive notification prior to allowing subject to be present at your operation §745.641
One caregiver was observed to be present and in care of children without a background check on file. NOTE: Corrected at inspection, the background check was submitted during the inspection
Corrected during the visit
LowMar 22, 2023Found during an investigationHealth & medication
Incident/Illness Report Form Signed §746.705
Based upon the information obtained, multiple incident reports were not signed by the director or person in charge during the incidents that occurred.
Correction verified May 30, 2023
MediumFeb 14, 2023InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
2 infants not yet on table food did not have updated feeding instructions. One was last completed 10/28/22 and another was last completed 12/27/22
Correction verified Feb 17, 2023
Medium HighOct 4, 2022InspectionHealth & medication
Report Outbreak of Communicable Illness §746.305(a)(4)
During the inspection, it was learned that the operation failed to recent case a COVID-19 within 48hrs.
Correction verified Oct 4, 2022
HighSep 22, 2022Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
Based on the information obtained during the investigation, the operation failed to demonstrate good judgment when they deleted an incident report from a caregiver who witnessed a child have a seizure in care and then created a new report to state the child hit their head.
Correction verified Dec 2, 2022
Medium HighFeb 16, 2022InspectionBuilding & playground safety
Safety - Areas Free From Hazards §746.3701
During the inspection I observed the Early Preschool II classroom on the outdoor playground. Broken zip ties, plastic, and other items accessible to the children was observed on the playground. Note: The director and inspector removed the items from the playground.
Correction verified Mar 2, 2022
MediumFeb 15, 2022InspectionRecords & paperwork
Required Personnel Records- Meets Requirements §746.901(2)
Two of ten personnel records reviewed needed documentation showing how the caregivers meet education qualifications.
Correction verified Mar 2, 2022
Medium HighFeb 15, 2022InspectionHealth & medication
Administering Medication - Original Container with Child's Name, Date §746.3805(b)(1)
Medication stored for one child was not in its original container.
Correction verified Feb 22, 2022
Medium HighFeb 15, 2022InspectionTraining & qualifications
CPR Training and Recertification Adhere to Guidelines-skill based §746.1315(b)(1)
Three of ten personnel files reviewed needed skills based pediatric CPR training.
Correction verified Feb 22, 2022
Medium HighFeb 15, 2022InspectionRecords & paperwork
Required Admission Information - Emergency Contact §746.605(6)
Four of ten children's records reviewed needed emergency contact information.
Correction verified Mar 8, 2022
HighFeb 15, 2022InspectionSupervision
Responsibilities of Caregivers - Know Group Responsible For §746.1203(2)
The caregiver in the Preschool Pathways classroom stated eight children were present. The number of children were counted and nine were present in the room.
Correction verified Mar 2, 2022
HighFeb 15, 2022InspectionRecords & paperwork
Policies Comply with Rules §746.201(1)
The operational policies reviewed did not include the following policies: -Suspension and expulsion of children -Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website -Provisions to provide a comfortable place with an adult sized seat in your center or within a classroom that enables a mother to breastfeed her child. -Gang free zone -Preventing and responding to abuse and neglect of children, including: -Required annual training for employees Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect -Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect -Strategies for coordination between the center and appropriate community organizations -Actions that the parent of a child who is a victim of abuse or neglect should take to obtain assistance and intervention, including procedures for reporting child abuse or neglect
Correction verified Mar 2, 2022
HighFeb 15, 2022InspectionHealth & medication
Required Immunizations §746.613(a)
Three of ten children's records reviewed needed updated immunization records.
Correction verified Mar 2, 2022
HighDec 3, 2021Found during an investigationSupervision
Responsibilities of Caregivers- Supervision of Children §746.1203(4)
During the investigation it was determined that supervision was not maintained even though the caregiver was in the room they were not able to intervene to prevent a child from being injured.
Correction verified Feb 15, 2022

About this center

Licensed capacity204 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours06:30 AM-06:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceJul 11, 2013
DirectorAnnette Long
Phone7135598668
State operation #1508681

Common questions

Does Primrose School at the Galleria take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Primrose School at the Galleria’s hours?

6:30 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Primrose School at the Galleria accept child care subsidies?

Not according to its state licensing record. Ask the center directly, since participation can change.

How much does Primrose School at the Galleria cost?

Texas does not publish individual centers’ prices, so ask Primrose School at the Galleria for its current tuition. For comparison, the median full-day price at licensed centers in the Gulf Coast area, which includes Houston, is $42.60 a day for infants, $40.80 a day for toddlers and $39.40 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Primrose School at the Galleria had any serious violations?

Inspectors recorded 6 high-risk citations since 2021. The most recent was on Feb 10, 2026: “AP Background check results - Must receive notification prior to allowing subject to be present at your operation.” Each one is listed in full above.

How does Primrose School at the Galleria compare with other daycares in Houston?

It is tied for #548 of 882 centers in Houston by risk-weighted citations per inspection, and is better than 15% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Primrose School at the Galleria last inspected?

Jul 16, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1508681 on Search Texas Child Care. Data refreshed Sep 30, 2026.