Primrose School of Austin at Mueller
Primrose School of Austin at Mueller is a licensed child care center in Austin, TX, licensed for up to 284 children and serving infants, toddlers and preschoolers. It has held its Texas license since 2020. Since October 2021, state inspectors have visited 35 times and investigated 20 reports. Inspectors recorded 29 citations, 9 of them high-risk, most often for supervision (7 of 29). 9 citations came in the last 12 months, including 6 high-risk. 14% were corrected during the inspection itself. Its last 17 inspections found no violations. Measured by risk-weighted citations per inspection, it is tied for #286 of 427 centers in Austin and better than 42% of licensed centers statewide.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
The investigation concluded that two caregivers, were not properly supervising the children in care.
The last santation inspection is dated 09/05/2024.
There are concerns with caregiver to child ratios.
The caregivers in charge of the classroom were not aware of the number of total children in their care.
It was found that during the break transition of teachers it was not communicated that a food item should not be served to a child with a food allergy.
Classroom preschool 1 caregivers reported having 17 children in care when they had 20 children.
A child was left unsupervised for 5 minutes in a classroom.
There was a child that was left unsupervised in a classroom.
The operation failed to report an incident where a child was left unsupervised in a classroom.
At inspection, the operation did not have a playground checklist, available for CCR.
A child was left in the classroom alone for approximately 4-6 minutes.
Of the 10 staff files reviewed the following needs to be updated: 4 files need the date of hire 5 files need documentation of Pre-Service Training 4 files need to complete 20-21 training hours 7 files need to complete 21-22 training hours.
Updated infant feeding instructions were missing for 8 children. Two of these were corrected during inspection when the parents were contacted and stated that there were no changes.
10 staff files were reviewed. One staff member needs proof of her 2020-2021 trainings, and one staff member needs proof of two more hours of training.
One staff member was accidentally inactivated on 2/23/22. They were present at the operation without an updated background check eligibility notification. This was corrected at inspection with the staff member left the operation while I was present.
One child was missing an up to date immunization record.
5 staff training files were not available for review during the inspection.
Expired medication was located in the medication bin during the inspection. This was corrected at inspection when the expired medications were removed from the medication bin.
One allergy action plan needs to be signed by both the parent and the doctor. Two allergy action plans need to be signed by the doctor.
During naptime one classroom was out of ratio. There were 10 children in care with one staff member. There were children in the room under 18 months old. This was corrected at inspection when the second caregiver returned to the classroom.
Drill logs have not been documented since August 2021.
A copy of the updated annual fire inspection was not on file at the operation.
Two classrooms had exit doors that were blocked by naptime cots. This was corrected at inspection when the cots were removed from in front of the doors.
Two staff members were unaware of the number of children in their classroom.
Two staff members need notarized affidavits for the HR file.
One caregiver was missing a copy of their diploma or transcripts in their staff file.
Three caregivers were missing the notarized affidavit in their staff file.
10 staff files were reviewed. Six caregivers were missing training in child maltreatment.
One caregiver needed to renew their CPR/First Aid training.
About this center
Common questions
Does Primrose School of Austin at Mueller take infants?
Yes. Texas licenses it to care for infants, toddlers and preschoolers.
What are Primrose School of Austin at Mueller’s hours?
7:30 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.
Does Primrose School of Austin at Mueller accept child care subsidies?
Yes, according to its state licensing record.
How much does Primrose School of Austin at Mueller cost?
Texas does not publish individual centers’ prices, so ask Primrose School of Austin at Mueller for its current tuition. For comparison, the median full-day price at licensed centers in the Capital Area, which includes Austin, is $53.60 a day for infants, $51.60 a day for toddlers and $49.80 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).
Has Primrose School of Austin at Mueller had any serious violations?
Inspectors recorded 9 high-risk citations since 2021. The most recent was on Jul 27, 2026: “Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity.” Each one is listed in full above.
How does Primrose School of Austin at Mueller compare with other daycares in Austin?
It is tied for #286 of 427 centers in Austin by risk-weighted citations per inspection, and is better than 42% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).
When was Primrose School of Austin at Mueller last inspected?
Sep 9, 2026. No violations were found during that visit.
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Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.
To see the official record, search operation 1696340 on Search Texas Child Care. Data refreshed Sep 30, 2026.