Daycare RecordChild care inspection records

Primrose School of Frisco at Independence

14477 Lebanon Rd, Frisco, TX 75035 · Collin County

Primrose School of Frisco at Independence is a licensed child care center in Frisco, TX, licensed for up to 238 children and serving infants through school-age children. It has held its Texas license since 2016. Since October 2021, state inspectors have visited 14 times and investigated 6 reports. Inspectors recorded 15 citations, 3 of them high-risk, most often for caregiver conduct (3 of 15). 1 citation came in the last 12 months. Its last 2 inspections found no violations. Measured by risk-weighted citations per inspection, it is tied for #61 of 104 centers in Frisco and better than 30% of licensed centers statewide.

Inspection record

Better than 30%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. More citations than most
Tied for #61 of 104 centers in Frisco
3High risk
7Medium High risk
5Medium risk
0Medium Low risk
0Low risk
15 citations from 14 inspections and 4 reports since Oct 1, 2021 · 1 in the last 12 months · last inspected Jul 2, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jul 2, 2026 · Inspection · no citationApr 15, 2026 · Inspection · no citationApr 13, 2026 · Report/investigation · no citationOct 24, 2025 · Inspection · citation foundAug 1, 2025 · Inspection · no citationJun 20, 2025 · Inspection · no citationJun 17, 2025 · Report/investigation · citation foundOct 29, 2024 · Inspection · citation foundSep 17, 2024 · Inspection · no citationSep 13, 2024 · Report/investigation · no citationOct 30, 2023 · Inspection · citation foundFeb 10, 2023 · Report/investigation · no citationNov 15, 2022 · Inspection · citation foundOct 21, 2022 · Inspection · no citationSep 14, 2022 · Inspection · no citationSep 9, 2022 · Report/investigation · citation foundMar 18, 2022 · Inspection · no citationJan 25, 2022 · Inspection · no citationJan 14, 2022 · Inspection · no citationJan 11, 2022 · Report/investigation · no citation
Citation foundNo citation

What inspectors cited most

Caregiver conduct3
Food & feeding3
Building & playground safety2
Training & qualifications2
Staff ratios2
Health & medication1
Records & paperwork1
Other standards1

Citations, newest first

Medium HighOct 24, 2025InspectionBuilding & playground safety
Annual Fire Inspection - Conducted by Fire Marshal §746.5101(b)
Fire inspection records were reviewed during the unannounced inspection. The most recent inspection report was from 11/7/23.
Correction verified Oct 28, 2025
HighJun 17, 2025Found during an investigationCaregiver conduct
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control §746.1201(1)
It has been determined that a caregiver did not demonstrate competency and good judgment by not following the bottle identification procedures when feeding a breastmilk bottle to an infant. Bottles are labeled, color-coded for each child, stored in labeled trays for each child, and breastmilk bottles are placed in baggies in the refrigerator for further distinction. Failure to follow procedures resulted in a child being fed the wrong bottle that contained breastmilk, an exposure to a body fluid, placing the child at risk.
Correction verified Aug 1, 2025
Medium HighOct 29, 2024InspectionTraining & qualifications
Transportation Safety Training -Director and Employee Complete 2 Hours Annually §746.1316(a)
1 staff member need transportation training.
Correction verified Dec 10, 2024
MediumOct 29, 2024InspectionStaff ratios
Written Operational Policies - Duration §746.501(a)(18)(B)
Duration of physical activity needs to be added to operational policies.
Correction verified Dec 10, 2024
MediumOct 29, 2024InspectionStaff ratios
Written Operational Policies - Type of Physical Activity §746.501(a)(18)(C)
The type of physical activity both structured and unstructured needs to be added to operational policies.
Correction verified Dec 10, 2024
MediumOct 29, 2024InspectionFood & feeding
Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional §746.2421(a)
1 infant needs feeding instructions to be signed and dated by parent.
Correction verified Dec 10, 2024
Medium HighOct 30, 2023InspectionFood & feeding
Food Allergy Emergency Plan Signed by Parents and Health Care Professional §746.3819
Two children with diagnosed allergies did not have plans signed by the Doctor and the parent.
Correction verified Nov 9, 2023
Medium HighOct 30, 2023InspectionBuilding & playground safety
Annual Fire Inspection - Conducted by Fire Marshal §746.5101(b)
The operation did not have a current annual fire Inspection.
Correction verified Nov 7, 2023
MediumNov 15, 2022InspectionHealth & medication
Children's Records - Immunizations §746.603(a)(4)
10 child files were reviewed. I child needs an updated immunization record.
Correction verified Dec 13, 2022
Medium HighNov 15, 2022InspectionTraining & qualifications
Transportation Safety Training -Director and Employee Complete 2 Hours Annually §746.1316(a)
Director needs to complete annual transportation training.
Correction verified Dec 13, 2022
MediumNov 15, 2022InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
Infant feeding instructions were reviewed. 1 infant needs feeding instructions.
Correction verified Dec 13, 2022
Medium HighNov 15, 2022InspectionRecords & paperwork
Required Admission Information - Emergency Contact §746.605(6)
10 child records were reviewed. 1 child needs emergency contact information for admission form and 1child needs addresses for emergency contacts.
Correction verified Dec 13, 2022
HighSep 9, 2022Found during an investigationCaregiver conduct
Prohibited Punishments - Using Harsh, Abusive or Profane Language §746.2805(7)
Based on the information received during the investigation it was found that the caregiver was cussing at the children.
Correction verified Oct 21, 2022
Medium HighSep 9, 2022Found during an investigationOther standards
Parental Communication - Situation that Placed a Child at Risk §746.307(b)(4)
Based on the information received during the investigation the director didn't disclose to the parent that there were concerns that the caregiver had spanked the child.
Correction verified Oct 21, 2022
HighSep 9, 2022Found during an investigationCaregiver conduct
Prohibited Punishments - Pinching, Shaking, or Biting §746.2805(3)
Based on the information received during the investigation it was found that the caregiver pinched a child.
Correction verified Oct 21, 2022

About this center

Licensed capacity238 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours06:30 AM-06:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceJun 13, 2016
DirectorKendall Johnson
Phone9729875213
State operation #1604456

Common questions

Does Primrose School of Frisco at Independence take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Primrose School of Frisco at Independence’s hours?

6:30 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Primrose School of Frisco at Independence accept child care subsidies?

Not according to its state licensing record. Ask the center directly, since participation can change.

How much does Primrose School of Frisco at Independence cost?

Texas does not publish individual centers’ prices, so ask Primrose School of Frisco at Independence for its current tuition. For comparison, the median full-day price at licensed centers in the North Central Texas area, which includes Frisco, is $51.00 a day for infants, $48.80 a day for toddlers and $47.00 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Primrose School of Frisco at Independence had any serious violations?

Inspectors recorded 3 high-risk citations since 2021. The most recent was on Jun 17, 2025: “Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control.” Each one is listed in full above.

How does Primrose School of Frisco at Independence compare with other daycares in Frisco?

It is tied for #61 of 104 centers in Frisco by risk-weighted citations per inspection, and is better than 30% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Primrose School of Frisco at Independence last inspected?

Jul 2, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1604456 on Search Texas Child Care. Data refreshed Sep 30, 2026.