Primrose School of Plano at Chase Oaks

It was determined in an investigation that a child was able to exit out the front door and was in the parking lot for approximately one minute.

A child in care sustained a serious injury and the caregiver was not aware of how the injury occurred. The child was not participating in class and could not bear weight on the leg.

The caregiver did not use good judgment but not relaying information to management about an injured or ill child so that the parent could be called. The caregiver only notified the parent in the app and did not give all symptoms to the child's discomfort.

A child sustained a broken femur. The caregiver was unaware of the injury. Medical stated this type of injury is immediately noticeable and the child would cry. The child did cry and the staff saw similar signs of the child's constipation. However, the child could not bear weight which not a symptom of his constipation. The parent was not informed of this other symptom. The child was crying from the end of nap to pick up at 5:55pm.

The operation did not notify the parent of an injury at pickup.

Licensing was not notified of an incident where a child was left unsupervised.

Parents were not notified that a child was left unsupervised.

A child was left unsupervised in a classroom.

Annual CPSC form last dated as 8-25-2020.

First Aid Kit located in the kitchen of the operation missing scissors and thermometer.