Primrose School of Round Rock
Primrose School of Round Rock is a licensed child care center in Round Rock, TX, licensed for up to 198 children and serving infants through school-age children. It has held its Texas license since 2013. Since October 2021, state inspectors have visited 24 times and investigated 22 reports. Inspectors recorded 49 citations, 28 of them high-risk, most often for health & medication (11 of 49). 3 citations came in the last 12 months, including 2 high-risk. Measured by risk-weighted citations per inspection, it is #76 of 76 centers in Round Rock and better than 3% of licensed centers statewide.
Inspection record
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What inspectors cited most
Citations, newest first
One classroom was not in compliance with the child/caregiver ratio. The classroom had a specified age group of 12-17 months, requiring 1 caregiver with up to 5 infants. There were 6 infants with 1 caregiver. This was corrected when another caregiver went into the classroom.
Information obtained through a self-reported investigation shows that a child was left unsupervised in their classroom for between 15-20 minutes.
Information obtained in an investigation show that while the operation self-reported, they did not do so within the required two-day time period when they left a voicemail but did not call the statewide hot line for after-hours reporting.
A caregiver was observed not washing her hands after diapering a child.
A child was observed not washing her hands after having her diaper changed.
The operational policies were missing information on how parents may access Minimum Standards online, the Texas Abuse and Neglect Hotline, and the HHSC website.
The operational policies were missing employee vaccination policies.
The director did not have current annual transportation training.
Information obtained through the investigation shows that the operation failed to provide incident reports to parents within 48 hours when children received injuries while in care. Incident reports were created but not signed by the parents.
Two caregivers stated the wrong number of children they were responsible for when they were asked twice. This was corrected at inspection when the caregivers gave the correct number of children after it was pointed out there was one more child in the room than they had originally stated.
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised outside for between 30 and 45 minutes.
Information obtained through the investigation shows that a child was left unsupervised outside for between 30 and 45 minutes.
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised outside for between 30 and 45 minutes.
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised outside for between 30 and 45 minutes.
It was found during a self-reported investigation that a caregiver was out of ratio by 7 children when a second caregiver briefly stepped away. The director stated the operation has ordered walkie talkies for caregivers to use when outside.
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised in their classroom.
Information obtained through the investigation shows that a child was left unsupervised in their classroom.
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised in their classroom.
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised in their classroom.
At the time of investigation inspection, the director was unable to provide Child Care Regulation with the required food allergy training.
It was found during an investigation that the operation had expired epinephrine auto injectors for two children with an allergy and an expired antihistamine medication for another child with an allergy. There was evidence to suggest during the investigation that a child’s epinephrine auto injector was lost by the operation.
Information obtained through the investigation shows that a child was found unsupervised in their classroom after the rest of the class transitioned outside.
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent within 48 hours when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The incident report was provided to the parent 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
Information obtained through the investigation shows that the operation did not immediately notify the parent of a child who was placed at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The parent was notified 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside.
Information obtained through the investigation shows that a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when the child found unsupervised in the bathroom while the rest of the child's class was outside.
Information obtained through the investigation shows that the operation failed to provide an incident report when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Information obtained through the investigation shows that a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. Information obtained through the investigation shows that two children were unsupervised when they were found outside close to closing time.
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation did not notify the parents of two children when they were found outside close to closing time.
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation failed to notify Child Care Regulation when two children were found outside close to closing time.
An employee was present at the operation and had access to children without receiving a background check eligibility letter.
There was sufficient evidence that a caregiver yelled at children as a form of discipline.
A caregiver used her personal phone as well as the operations iPad for personal use.
A caregiver used an iPad to lightly bop children on the head.
Information obtained throughout the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify Child Care Regulation of a situation that placed a child at risk when a caregiver used prohibited punishment on the child.
Information obtained throughout the investigation shows that a caregiver hit a child on the head and pushed a child's head onto their naptime cot.
Information obtained throughout the investigation shows that the operation failed to report suspected abuse to the Department of Family Protective Services.
Information obtained throughout the investigation shows that a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was unsupervised outside, their hand was stuck in the door.
Information obtained throughout the investigation shows that a caregiver bribed children with candy so that they would behave.
Information obtained throughout the investigation shows that the operation did not notify the parents of a child who was placed at risk when they were left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify the parents of a child who was placed at risk when a caregiver used prohibited punishment on the child.
Information obtained throughout the investigation shows that the operation failed to provide incident reports for three incidents. A child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. A caregiver used prohibited punishment on a child.
Information obtained throughout the investigation shows that a caregiver failed to promptly change wet or soiled diapers, causing children to have diaper rashes.
An incident report was not shared or given to the parent when the incident occurred.
Bottles are propped up for infants occasionally during feedings.
It was observed that the loose fill depth was not 6 inches below required 6 inches
The operation last fire inspection was done 8/16/21.
One out of ten children's files reviewed were missing immunization records.
About this center
Common questions
Does Primrose School of Round Rock take infants?
Yes. Texas licenses it to care for infants through school-age children.
What are Primrose School of Round Rock’s hours?
7 AM to 6 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.
Does Primrose School of Round Rock accept child care subsidies?
Yes, according to its state licensing record.
How much does Primrose School of Round Rock cost?
Texas does not publish individual centers’ prices, so ask Primrose School of Round Rock for its current tuition. For comparison, the median full-day price at licensed centers in the Rural Capital area, which includes Round Rock, is $45.60 a day for infants, $43.80 a day for toddlers and $42.20 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).
Has Primrose School of Round Rock had any serious violations?
Inspectors recorded 28 high-risk citations since 2021. The most recent was on Oct 6, 2025: “Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity.” Each one is listed in full above.
How does Primrose School of Round Rock compare with other daycares in Round Rock?
It is #76 of 76 centers in Round Rock by risk-weighted citations per inspection, and is better than 3% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).
When was Primrose School of Round Rock last inspected?
Mar 3, 2026. No violations were found during that visit.
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Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.
To see the official record, search operation 1523143 on Search Texas Child Care. Data refreshed Sep 30, 2026.