Primrose School of Windsong Ranch
Primrose School of Windsong Ranch is a licensed child care center in Prosper, TX, licensed for up to 304 children and serving infants through school-age children. It has held its Texas license since 2017. Since October 2021, state inspectors have visited 16 times and investigated 7 reports. Inspectors recorded 11 citations, 6 of them high-risk, most often for building & playground safety (3 of 11). None of them came in the last 12 months. 18% were corrected during the inspection itself. Its last 7 inspections found no violations. Measured by risk-weighted citations per inspection, it is tied for #16 of 30 centers in Prosper and better than 42% of licensed centers statewide.
Inspection record
Every state visit
What inspectors cited most
Citations, newest first
Based on the information gathered during the investigation, it has been determined staff did not demonstrate good judgment when staff did not verify identity of the person at pick up which resulted in someone taking the wrong child.
Based on the information gathered during the investigation, it has been determined that the school failed to report immediately to the parents that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm when released to a person that was not designated to pick up. The child was out of operation's supervision and with this undesignated person for 17 minutes plus 3 minutes in addition since the school changing child. A total of 20 minutes passed before parents were contacted.
Based on the information gathered during the investigation, it has been determined that child was left unattended, and caregiver was not at a physical proximity which did not allow visual and/or auditory awareness of the child in care for 17 minutes.
A caregiver did not wash her hands after a diaper change. This deficiency was corrected at inspection when the director instructed the caregiver to wash their hands.
An employee did not wash an infant's hands after changing the infant's diaper. The deficiency was corrected at inspection when the director instructed the caregiver to wash the infant's hands.
The operation did not have a current fire inspection.
The children did not have a vegetable component served at lunch.
Based on information obtained from a self-report and information obtained from interviews with staff, the child's parent, and observations from video footage, it was determined that a child was left unattended outside of a classroom for three minutes.
Infants are not be given an opportunity for outdoor activity.
An infant was observed sleeping in a bouncer. The infant was removed from the bouncer.
The basketball hoop had a wasp nest inside of the metal piece where the hoop and backboard connect.
About this center
Common questions
Does Primrose School of Windsong Ranch take infants?
Yes. Texas licenses it to care for infants through school-age children.
What are Primrose School of Windsong Ranch’s hours?
6:30 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.
Does Primrose School of Windsong Ranch accept child care subsidies?
Not according to its state licensing record. Ask the center directly, since participation can change.
Has Primrose School of Windsong Ranch had any serious violations?
Inspectors recorded 6 high-risk citations since 2021. The most recent was on Jun 23, 2024: “Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control.” Each one is listed in full above.
How does Primrose School of Windsong Ranch compare with other daycares in Prosper?
It is tied for #16 of 30 centers in Prosper by risk-weighted citations per inspection, and is better than 42% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).
When was Primrose School of Windsong Ranch last inspected?
Sep 24, 2026. No violations were found during that visit.
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Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.
To see the official record, search operation 1657200 on Search Texas Child Care. Data refreshed Sep 30, 2026.