Daycare RecordChild care inspection records

Shepherd of the Hills Lutheran

6914 Wurzbach Rd, San Antonio, TX 78240 · Bexar County

Shepherd of the Hills Lutheran is a licensed child care center in San Antonio, TX, licensed for up to 219 children and serving infants through school-age children. It has held its Texas license since 1986. Since October 2021, state inspectors have visited 34 times and investigated 13 reports. Inspectors recorded 58 citations, 11 of them high-risk, most often for training & qualifications (13 of 58). 7 citations came in the last 12 months. 12% were corrected during the inspection itself. Measured by risk-weighted citations per inspection, it is tied for #412 of 476 centers in San Antonio and better than 12% of licensed centers statewide.

Inspection record

Better than 12%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. Among the most cited
Tied for #412 of 476 centers in San Antonio
11High risk
27Medium High risk
15Medium risk
5Medium Low risk
0Low risk
58 citations from 34 inspections and 12 reports since Oct 1, 2021 · 7 in the last 12 months · last inspected Sep 2, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Sep 2, 2026 · Inspection · citation foundMay 29, 2026 · Inspection · no citationMay 22, 2026 · Inspection · no citationMay 13, 2026 · Report/investigation · no citationApr 20, 2026 · Assessment · citation foundMar 17, 2026 · Inspection · citation foundNov 13, 2025 · Inspection · no citationNov 12, 2025 · Report/investigation · no citationSep 18, 2025 · Inspection · citation foundSep 3, 2025 · Inspection · citation foundMar 12, 2025 · Inspection · citation foundDec 5, 2024 · Inspection · no citationOct 10, 2024 · Inspection · citation foundJul 10, 2024 · Inspection · no citationJun 12, 2024 · Inspection · no citationMay 30, 2024 · Report/investigation · citation foundMay 28, 2024 · Inspection · citation foundApr 15, 2024 · Inspection · no citationApr 3, 2024 · Report/investigation · no citationNov 29, 2023 · Inspection · no citationNov 27, 2023 · Report/investigation · no citationOct 23, 2023 · Inspection · citation foundOct 9, 2023 · Inspection · no citationSep 26, 2023 · Inspection · no citationAug 29, 2023 · Inspection · no citationAug 18, 2023 · Report/investigation · citation foundAug 10, 2023 · Inspection · citation foundJul 27, 2023 · Inspection · no citationJul 17, 2023 · Inspection · no citationJul 17, 2023 · Inspection · no citationJul 6, 2023 · Inspection · no citationJul 3, 2023 · Report/investigation · citation foundJun 23, 2023 · Inspection · citation foundJun 14, 2023 · Report/investigation · no citationJun 6, 2023 · Inspection · no citationJun 5, 2023 · Report/investigation · citation foundMay 24, 2023 · Inspection · no citationMay 19, 2023 · Report/investigation · no citationMay 10, 2023 · Inspection · no citationApr 5, 2023 · Inspection · no citationMar 31, 2023 · Report/investigation · citation foundMar 24, 2023 · Inspection · no citationMar 16, 2023 · Report/investigation · citation foundDec 16, 2022 · Inspection · no citationAug 29, 2022 · Inspection · no citationAug 17, 2022 · Report/investigation · no citationJul 22, 2022 · Inspection · no citationJun 17, 2022 · Inspection · citation found
Citation foundNo citation

What inspectors cited most

Training & qualifications13
Records & paperwork12
Building & playground safety10
Health & medication7
Caregiver conduct4
Other standards3
Supervision3
Staff ratios3
Transportation2
Food & feeding1

Citations, newest first

Medium HighSep 2, 2026InspectionBuilding & playground safety
Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft. §746.4907(a)(2)
The loose-fill under and around the swings is not installed to the required depth of nine inches within the use zone.
Correction verified Sep 14, 2026
Medium HighSep 2, 2026InspectionBuilding & playground safety
Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less §746.4907(a)(1)
On two of the playgrounds the loose-fill was not installed to the required depth of six inches.
Correction verified Sep 14, 2026
MediumSep 2, 2026InspectionTraining & qualifications
Director's Absence - Caregiver in Charge Has Access to All Records §746.1013(a)(3)
The director informed me that the two individuals left in charge in the directors absences would not be aware of the location of the staff and children's files.
Correction verified Sep 24, 2026
Medium HighApr 20, 2026InspectionTraining & qualifications
CPR Training and Recertification Adhere to Guidelines-skill based §746.1315(b)(1)
Recite: Ten of the staff files reviewed had a CPR certification that was completed through an online source, which did not include hands-on training. Noted: seven updated CPR certifications were submitted.
Correction verified May 26, 2026
MediumMar 17, 2026InspectionRecords & paperwork
Required Personnel Records §746.901
Ten staff files reviewed were found to be missing the following information; showing he has received a copy of the child-care center s: Operational policies and Personnel policies, A copy of a photo identification/ A copy of the person's current driver's license if the person transports a child in care, and A statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment.
Correction verified Mar 31, 2026
Medium HighMar 17, 2026InspectionRecords & paperwork
Required Admission Information - Emergency Contact §746.605(6)
Several of the children's files were missing required information for their emergency contacts; physical addresses. This was corrected during inspection when parents were contacted via phone to update information verbally.
Corrected during the visit
Medium HighMar 17, 2026InspectionTraining & qualifications
CPR Training and Recertification Adhere to Guidelines-skill based §746.1315(b)(1)
Ten of the staff files reviewed had a CPR certification that was completed through an online source, that did not include hands-on training.
Correction verified Apr 20, 2026
MediumSep 18, 2025InspectionTraining & qualifications
Documented Annual Training Area - 24 Hours Required §746.1309(a)
Recite: Five of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training.
Correction verified Sep 25, 2025
HighSep 3, 2025InspectionBuilding & playground safety
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months §746.5101(a)
The operation's most recent fire inspection was completed on July 2, 2024.
Correction verified Sep 18, 2025
Medium HighSep 3, 2025InspectionOther standards
Requirement of Gas Leak Inspection §746.5401
The operation did not have a current gas inspection.
Correction verified Sep 18, 2025
Medium LowSep 3, 2025InspectionRecords & paperwork
Posting Requirements - Telephone Numbers §746.401(8)
Required telephone numbers were not visibly posted.
Correction verified Sep 18, 2025
MediumSep 3, 2025InspectionTraining & qualifications
Documented Annual Training Area - 24 Hours Required §746.1309(a)
Seven of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training.
Correction verified Sep 18, 2025
Medium LowSep 3, 2025InspectionRecords & paperwork
Posting Requirements - Licensing Parent Notification Poster §746.401(7)
The Parent Notifiation Poster was not visably posted.
Correction verified Sep 18, 2025
MediumMar 12, 2025InspectionBuilding & playground safety
Children's Products- Annual Certification §746.4135(b)
Form 2885, Children Product Certification form was observed to be signed January 4th, 2024. Noted: this was corrected at inspection when the CPSC recalls were reviewed and the form was signed and dated.
Corrected during the visit
MediumOct 10, 2024InspectionTransportation
Required Vehicle Documentation - date of lease or purchase for each vehicle §746.5627
Proof of one of the vehicles purchases was not available for review.
Correction verified Nov 7, 2024
Medium HighOct 10, 2024InspectionTraining & qualifications
Training Requirements for Employees, Caregivers, and Directors - Transportation training §746.1301(a)(7)(A)
An individual required to have two hours of transportation did not have certificates available for review.
Correction verified Nov 5, 2024
Medium HighOct 10, 2024InspectionRecords & paperwork
Required Admission Information - Special Needs Statement §746.605(12)
When reviewing children's files the information on special care needs for children was not available for review. In ten out of ten children's files reviewed.
Correction verified Dec 5, 2024
Medium HighOct 10, 2024InspectionTraining & qualifications
Director Annual Training - Caring for children under 24 months §746.1311(d)
A person required who is required to have training in topics related to caring for children 24 months and under did not have certificates for review.
Correction verified Nov 5, 2024
HighOct 10, 2024InspectionSupervision
Electronic Child Safety Alarm - is equipped in each vehicle §746.5625(a)
Vehicles used to transport vehicles were purchased 7/2024 and did not have child safety alarms installed.
Correction verified Dec 5, 2024
Medium HighOct 10, 2024InspectionBuilding & playground safety
Safety - Areas Free From Hazards §746.3701
There were several metal railroad ties sticking up out of the base of the black lining of the playground that could cause injury to children. *Corrected at inspection.
Corrected during the visit
Medium HighOct 10, 2024InspectionTraining & qualifications
Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR §746.1301(a)(4)(A)
Six of the ten staff files were reviewed did not have current CPR/First aid certification.
Correction verified Nov 7, 2024
Medium HighOct 10, 2024InspectionRecords & paperwork
Required Admission Information - Emergency Contact §746.605(6)
Reviewing children's files, the information for the emergency contact person's address was not available for review. In ten out of ten children's files reviewed.
Correction verified Dec 5, 2024
MediumOct 10, 2024InspectionTraining & qualifications
Documented Annual Training- Required Content §746.1309(e)
One of the ten staff files reviewed did not include training in required topics, such as; emergency preparedness, communicable diseases, medication administration, food allergies, physical premises, and hazardous materials.
Correction verified Nov 5, 2024
MediumOct 10, 2024InspectionTraining & qualifications
Director Annual Training - Additional required topics §746.1311(e)
When reviewing directors file the following were not available for review: Emergency Prep., Communicable Disease, Administering medication, Food allergies, Building and physical premises, Hazardous Materials.
Correction verified Nov 5, 2024
Medium HighOct 10, 2024InspectionTransportation
Types of Vehicles Used to Transport Children - Be Maintained Safely §746.5603(c)
There was a seatbelt in the last seat in the back on the right side behind the diver that is broken.
Correction verified Nov 7, 2024
MediumOct 10, 2024InspectionTraining & qualifications
Documented Annual Training Area - 24 Hours Required §746.1309(a)
Two of the ten staff files did not have training certificates available for review for the most recently completed training year.
Correction verified Nov 5, 2024
Medium HighMay 30, 2024Found during an investigationFood & feeding
Nutrition and Food Service - Food not a reward §746.3301(h)
It was determined through an investigation that caregivers were using food items as a reward for good behavior.
Correction verified Jul 10, 2024
HighMay 30, 2024Found during an investigationCaregiver conduct
Prohibited Punishments - Humiliating, Rejecting, Yelling §746.2805(5)
It was determined in the investigation that a caregiver was using prohibited punishment when she was yelling at the children in her care.
Correction verified Jul 10, 2024
Medium HighMay 28, 2024InspectionBuilding & playground safety
Safety - Electrical Outlets Covered §746.3701(1)
Outlets in Pre-K rooms were observed to be uncovered.
Correction verified May 28, 2024
Medium HighMay 28, 2024InspectionHealth & medication
Safety - Televisions Anchored to Prevent Tip Over §746.3701(10)
A television was observed to be sat on top of crate on a shelf and was not anchored.
Correction verified May 29, 2024
Medium LowOct 23, 2023InspectionRecords & paperwork
Required Personnel Records - Dates of Employment §746.901(1)
Seven of the ten staff files did not include employment begin dates.
Correction verified Nov 17, 2023
Medium LowOct 23, 2023InspectionRecords & paperwork
Required Personnel Records - Required Affidavit §746.901(4)
Two of the ten staff files did not include the employment affidavit.
Correction verified Nov 10, 2023
MediumOct 23, 2023InspectionRecords & paperwork
Provide Parents With Copy of Policies §746.503
Nine of the ten children's files reviewed did not include verification of receipt of the operational policies.
Correction verified Nov 17, 2023
Medium HighOct 23, 2023InspectionRecords & paperwork
Required Admission Information - Emergency Contact §746.605(6)
The ten files reviewed did not include necessary information for the listed emergency contact.
Correction verified Nov 17, 2023
Medium HighOct 23, 2023InspectionHealth & medication
Immunization Records, Exceptions, and Exemptions Current §746.613(b)
One file did not include current immunization records.
Correction verified Nov 17, 2023
MediumOct 23, 2023InspectionBuilding & playground safety
Children's Products- Annual Certification §746.4135(b)
The operation did not have a current Form 2885 Child Product Certification. Noted: The CPSC recall list was reviewed during the inspection and the Form 2885 was signed and posted.
Corrected during the visit
HighOct 23, 2023InspectionStaff ratios
Written Operational Policies - Emergency Preparedness Plans §746.501(a)(24)
The operational polcies/Parent handbook did not include the emergency prepardness plan.
Correction verified Nov 17, 2023
HighOct 23, 2023InspectionHealth & medication
Required Admission Information - Emergency Medical Authorization §746.605(12)
Ten of the children's files did not include emerceny care authorization.
Correction verified Nov 17, 2023
Medium LowOct 23, 2023InspectionRecords & paperwork
Required Admission Information - Date of Admission §746.605(3)
The ten files reviewed did not include the date of admission.
Correction verified Nov 17, 2023
Medium HighAug 18, 2023Found during an investigationHealth & medication
Diaper Changing Steps- Prompt §746.3501(1)
Children who are toilet learning, were sent home in soiled diapers.
Correction verified Oct 23, 2023
MediumAug 10, 2023InspectionOther standards
Chairs - Safety Straps Used if Required by Manufacturer §746.4501(b)
Children were observed utilizing chairs that were manufactured with straps/bkuckles but children were not buckled into the seats. Noted: This was corrected at inspection when the children were removed from the seats.
Correction verified Aug 10, 2023
Medium HighAug 10, 2023InspectionHealth & medication
Children Handwashing After Toileting or Diapering §746.3417(3)
In two classrooms, two children were observed to not have their hands washed after diapering. Noted: This was correct during inspection when the teachers were advised to wash children's hands after diapering.
Corrected during the visit
HighJul 3, 2023Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
Based upon the information gathered through interviews the lack of supervision and knowledge of an incident that occurred on the PreK playground as teachers are sitting on the bench not supervising.
Correction verified Jul 27, 2023
Medium HighJun 23, 2023InspectionHealth & medication
Children Handwashing After Toileting or Diapering §746.3417(3)
A caregiver was observed changing a diaper and did not wash the hands of the child after diapering. Noted: this was corrected during inspection when the caregiver washed the child's hands.
Corrected during the visit
Medium HighJun 5, 2023Found during an investigationHealth & medication
Diaper Changing Steps- Prompt §746.3501(1)
Two children were reported to be sent home in soiled clothing after having a toileting accident.
Correction verified Jul 10, 2023
Medium HighJun 5, 2023Found during an investigationStaff ratios
Child/ Caregiver Ratio - 13 or More Children §746.1601
After conducting interviews, it was confirmed that during drop off times, classrooms were left out of ratio for extended periods of time after notifying administration.
Correction verified Jul 17, 2023
HighJun 5, 2023Found during an investigationCaregiver conduct
Prohibited Punishments - Humiliating, Rejecting, Yelling §746.2805(5)
Caregivers have been using yelling as a form of discipline.
Correction verified Jul 17, 2023
Medium HighMar 31, 2023Found during an investigationOther standards
Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games §746.1203(3)(D)
After interviews, three individuals confirmed caregivers using personal devices while caring for children.
Correction verified Jun 6, 2023
HighMar 31, 2023Found during an investigationRecords & paperwork
Report Situation Placing Children at Risk §746.305(a)(6)
After being made aware of an incident of possible inappropriate discipline, the operation did not self-report to CCR staff.
Correction verified Jun 6, 2023
Medium HighMar 31, 2023Found during an investigationStaff ratios
Child/ Caregiver Ratio - 13 or More Children §746.1601
After conducting interviews, it was confirmed by six individuals that during drop-off times classrooms were left out of ratio for extended periods of time after notifying administration.
Correction verified Jun 6, 2023
MediumMar 16, 2023Found during an investigationTraining & qualifications
Director Responsibilities - Employees Comply with Standards §746.1003(2)
After being made aware of possible improper discipline, director did not follow up with making sure employees were complaint with standards.
Correction verified May 10, 2023
HighMar 16, 2023Found during an investigationCaregiver conduct
Prohibited Punishments - Humiliating, Rejecting, Yelling §746.2805(5)
A caregiver was heard yelling at children.
Correction verified May 10, 2023
HighMar 16, 2023Found during an investigationCaregiver conduct
Prohibited Punishments - Corporal Punishment §746.2805(1)
A caregiver used corporal punishment with a child.
Correction verified May 10, 2023
HighJun 17, 2022InspectionSupervision
Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions §746.5625(b)
There was not an electronic child safety alarm that was installed in the bus used to transport children.
Correction verified Jul 22, 2022
Medium HighJun 17, 2022InspectionBuilding & playground safety
Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained §746.4907(d)
There was less then 6 inches of loose fill material underneath the climbing bars, rock wall tee-pee, and where the slide exits were located, on the playground for the 2 year olds through 4 year olds.
Correction verified Jul 22, 2022
MediumJun 17, 2022InspectionTraining & qualifications
First Aid Kit - Incomplete Kit §746.4003(a)
There was a thermometer that was missing from the first aid kit located on the bus used to transport children.
Correction verified Jul 22, 2022
Medium HighJun 17, 2022InspectionBuilding & playground safety
Fire Extinguishers Serviced §746.5307(b)
There was a fire extinguisher on the bus, meant to transport children, that had not been serviced since August 2013.
Correction verified Jul 22, 2022
MediumJun 17, 2022InspectionBuilding & playground safety
Documentation of Drills §746.5205(4)
There was no documentation of drills that occurred in April, or May of this year 2022 available for review. Note: This was corrected at inspection when the director added in the date in which the fire dill was conducted.
Corrected during the visit

About this center

Licensed capacity219 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours06:30 AM-06:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceAug 4, 1986
DirectorAnita Gonzales
Phone2106143741
State operation #128747

Common questions

Does Shepherd of the Hills Lutheran take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Shepherd of the Hills Lutheran’s hours?

6:30 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Shepherd of the Hills Lutheran accept child care subsidies?

Not according to its state licensing record. Ask the center directly, since participation can change.

How much does Shepherd of the Hills Lutheran cost?

Texas does not publish individual centers’ prices, so ask Shepherd of the Hills Lutheran for its current tuition. For comparison, the median full-day price at licensed centers in the Alamo area, which includes San Antonio, is $42.00 a day for infants, $40.40 a day for toddlers and $39.20 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Shepherd of the Hills Lutheran had any serious violations?

Inspectors recorded 11 high-risk citations since 2021. The most recent was on Sep 3, 2025: “Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months.” Each one is listed in full above.

How does Shepherd of the Hills Lutheran compare with other daycares in San Antonio?

It is tied for #412 of 476 centers in San Antonio by risk-weighted citations per inspection, and is better than 12% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Shepherd of the Hills Lutheran last inspected?

Sep 2, 2026. Inspectors cited at least one rule during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 128747 on Search Texas Child Care. Data refreshed Sep 30, 2026.