Daycare RecordChild care inspection records

Helping Hands Child Care

305 N Glasscock Blvd, Alton, TX 78573 · Hidalgo County
1 high-risk citation in last 12 months

Helping Hands Child Care is a licensed child care center in Alton, TX, licensed for up to 43 children and serving infants through school-age children. It has held its Texas license since 2013. Since October 2021, state inspectors have visited 8 times. Inspectors recorded 19 citations, 1 of them high-risk, most often for building & playground safety (6 of 19). 7 citations came in the last 12 months, including 1 high-risk. 16% were corrected during the inspection itself. Measured by risk-weighted citations per inspection, it is tied for #9 of 11 centers in Alton and better than 4% of licensed centers statewide.

Inspection record

Better than 4%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. Among the most cited
Tied for #9 of 11 centers in Alton
1High risk
12Medium High risk
6Medium risk
0Medium Low risk
0Low risk
19 citations from 8 inspections and 0 reports since Oct 1, 2021 · 7 in the last 12 months · last inspected Jun 8, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jun 8, 2026 · Inspection · no citationMay 21, 2026 · Inspection · citation foundJun 2, 2025 · Inspection · citation foundJul 23, 2024 · Inspection · no citationJun 26, 2024 · Inspection · citation foundAug 1, 2023 · Inspection · citation foundAug 23, 2022 · Inspection · citation foundOct 13, 2021 · Inspection · citation found
Citation foundNo citation

What inspectors cited most

Building & playground safety6
Health & medication4
Other standards3
Staff ratios2
Transportation1
Records & paperwork1
Training & qualifications1
Sleep safety1

Citations, newest first

MediumMay 21, 2026InspectionOther standards
Written Activity Plan - Group Name and Dates §746.2205(a)(1)
The activity plan posted in the pre-k room was not current. The date on the activity plan was for the week of 5/11-15/2026. Note:This was CORRECTED during the inspection as the current activity plan was posted.
Corrected during the visit
Medium HighMay 21, 2026InspectionHealth & medication
Diapering Procedures-Soiled Diapers Kept in a Sanitary Manner §746.3505(f)
A soiled diaper was observed in an uncovered trash can in a children restroom. This posed a hazard as the soiled diaper was accessible to children in care.
Correction verified Jun 8, 2026
Medium HighMay 21, 2026InspectionStaff ratios
Food Service and Preparation Requirement - Cover All Stored Food §746.3317(8)
A bowl with fruit was observed uncovered in the refrigerator. Note: This was addressed during inspection and the fruit was removed from the bowl and stored in a sealed plastic bag.
Correction verified Jun 8, 2026
Medium HighMay 21, 2026InspectionTransportation
Types of Vehicles Used to Transport Children - Be Maintained Safely §746.5603(c)
The transportation vehicle's passengers side door did not open from the outside only from the inside of the vehicle.
Correction verified Jun 8, 2026
HighMay 21, 2026InspectionHealth & medication
Required Equipment in Vehicles - Emergency Medical Information §746.5617(a)(2)
There was no emergency medical transport and treatment authorization forms for 3 of 4 children being transported. Note: This was CORRECTED during the inspection as the required information was obtained for each child and placed in the transportation vehicle binder.
Corrected during the visit
Medium HighMay 21, 2026InspectionStaff ratios
Child/Caregiver Ratio - 18 Months Difference in Age §746.1605(1)
Two caregivers were caring for 7 children of varying ages including infants in a toddler room during the naptime. The children combined were five toddler children and two infants. There was more than 18 month difference between the youngest child and oldest child in the group. The youngest child was 7 months of age and the oldest child was 34 months of age.
Correction verified Jun 8, 2026
MediumMay 21, 2026InspectionRecords & paperwork
Required Records Maintained and Made Available - Employees' Attendance §746.801(5)
There were no time sheets available for review for both directors.
Correction verified Jun 8, 2026
MediumJun 2, 2025InspectionHealth & medication
Children's Records - Immunizations §746.603(a)(4)
3 of 4 children's immunization records reviewed were not current.
Correction verified Jun 4, 2025
Medium HighJun 2, 2025InspectionBuilding & playground safety
Safety - Areas Free From Hazards §746.3701
A can of lysol disinfectant spray and plastic trash bags were observed under a sink in the toddler room. This posed a safety hazard as the door to the cabinet did not have a safety latch and items were accessivle to children. A small wasp nest and wasps were observed in the toddler playground. Note: This was CORRECTED during the inspection as the disinfectant spray, and plastic bags were removed from under the sink and stored in an area out of children's reach. The wasp nest was also removed during inspection.
Corrected during the visit
Medium HighJun 26, 2024InspectionBuilding & playground safety
Annual Sanitation Inspection §746.3401(a)
Last Health / Sanitation inspection was conducted on 05/04/2023.
Correction verified Jun 27, 2024
MediumJun 26, 2024InspectionOther standards
Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age §746.4503(a)
Four children under 4 years old did not have cot/mat to sleep on.
Correction verified Jun 27, 2024
Medium HighJun 26, 2024InspectionBuilding & playground safety
Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing §746.4901(a)
Operation has a caterpillar Climb-N-Crawl structure in the toddler's playground, the structure is installed directly onto artificial grass turf.
Correction verified Jul 22, 2024
Medium HighAug 1, 2023InspectionTraining & qualifications
Training Requirements for Employees, Caregivers, and Directors - Transportation training §746.1301(a)(7)(A)
Six staff training records were reviewed. One staff member last completed transportation on 12/2020.
Correction verified Aug 3, 2023
Medium HighAug 1, 2023InspectionBuilding & playground safety
Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care §746.801(11)
Report for fire inspection conducted 12/30/2022 was not available for review at the time of inspection.
Correction verified Aug 1, 2023
Medium HighAug 23, 2022InspectionOther standards
Safety Requirements for Play Yards - Snug Fitting Sheets §746.2411(2)(B)
Napping play-yards have 1-4 in gaps between mat and play-yard edge.
Correction verified Aug 29, 2022
Medium HighAug 23, 2022InspectionSleep safety
Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age §746.2405(2)
Four non-walking infants under the age of 12 were present and there are only three napping play-yards at operation.
Correction verified Aug 29, 2022
MediumAug 23, 2022InspectionBuilding & playground safety
Required Records Maintained and Made Available - Sanitation Inspection Report §746.801(12)
Most recent sanitation report was not available for review at the time of inspection.
Correction verified Aug 24, 2022
MediumAug 23, 2022InspectionHealth & medication
Children's Records - Immunizations §746.603(a)(4)
One out of six children's records reviewed is missing immunization records.
Correction verified Sep 1, 2022
Medium HighOct 13, 2021InspectionBuilding & playground safety
Emergency Evacuation and Relocation Diagram - Designated Location §746.5207(a)(3)
The Emergency Evacuation & Relocation diagram in the operation did not have the designated location to meet outside.
Correction verified Oct 14, 2021

About this center

Licensed capacity43 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours07:00 AM-07:00 PM
DaysMon, Tue, Wed, Thu, Fri, Sat
Licensed sinceAug 15, 2013
DirectorDiana Zarate
Phone9565830668
State operation #1477026

Common questions

Does Helping Hands Child Care take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Helping Hands Child Care’s hours?

7 AM to 7 PM, Monday through Saturday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Helping Hands Child Care accept child care subsidies?

Not according to its state licensing record. Ask the center directly, since participation can change.

How much does Helping Hands Child Care cost?

Texas does not publish individual centers’ prices, so ask Helping Hands Child Care for its current tuition. For comparison, the median full-day price at licensed centers in the Lower Rio Grande Valley area, which includes Alton, is $35.60 a day for infants, $34.40 a day for toddlers and $33.40 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Helping Hands Child Care had any serious violations?

Inspectors recorded 1 high-risk citation since 2021. The most recent was on May 21, 2026: “Required Equipment in Vehicles - Emergency Medical Information.” Each one is listed in full above.

How does Helping Hands Child Care compare with other daycares in Alton?

It is tied for #9 of 11 centers in Alton by risk-weighted citations per inspection, and is better than 4% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Helping Hands Child Care last inspected?

Jun 8, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1477026 on Search Texas Child Care. Data refreshed Sep 30, 2026.