Daycare RecordChild care inspection records

Primrose School of Upper Kirby

3001 Richmond Ave, Houston, TX 77098 · Harris County
Conditions on permit3 high-risk citations in last 12 months

Primrose School of Upper Kirby is a licensed child care center in Houston, TX, licensed for up to 207 children and serving infants through school-age children. It has held its Texas license since 2016. Since October 2021, state inspectors have visited 20 times and investigated 5 reports. Inspectors recorded 18 citations, 9 of them high-risk, most often for supervision (6 of 18). 3 citations came in the last 12 months, including 3 high-risk. 17% were corrected during the inspection itself. Measured by risk-weighted citations per inspection, it is tied for #377 of 882 centers in Houston and better than 32% of licensed centers statewide.

Inspection record

Better than 32%of 9,147 Texas licensed centers, comparing risk-weighted citations per inspection. More citations than most
Tied for #377 of 882 centers in Houston
9High risk
4Medium High risk
5Medium risk
0Medium Low risk
0Low risk
18 citations from 20 inspections and 2 reports since Oct 1, 2021 · 3 in the last 12 months · last inspected Jul 27, 2026

Every state visit

20222023202420252026INSPECTIONS (top) · REPORTS & INVESTIGATIONS (bottom)Jul 27, 2026 · Inspection · no citationJul 16, 2026 · Assessment · citation foundJul 16, 2026 · Report/investigation · no citationMay 14, 2026 · Inspection · citation foundMay 1, 2026 · Inspection · no citationApr 27, 2026 · Report/investigation · no citationFeb 24, 2026 · Inspection · no citationJan 16, 2026 · Inspection · no citationJan 15, 2026 · Report/investigation · citation foundAug 5, 2025 · Inspection · no citationJul 8, 2025 · Inspection · no citationJun 27, 2025 · Inspection · citation foundJun 17, 2025 · Inspection · citation foundJun 13, 2025 · Inspection · citation foundJun 10, 2025 · Report/investigation · citation foundJun 6, 2025 · Inspection · citation foundJan 14, 2025 · Inspection · no citationDec 5, 2024 · Report/investigation · citation foundNov 14, 2024 · Inspection · no citationJul 16, 2024 · Inspection · no citationJan 12, 2024 · Inspection · no citationJul 25, 2023 · Inspection · no citationOct 13, 2022 · Inspection · no citationOct 3, 2022 · Inspection · citation foundAug 25, 2022 · Inspection · no citationAug 9, 2022 · Inspection · citation found
Citation foundNo citation

What inspectors cited most

Supervision6
Caregiver conduct3
Building & playground safety2
Records & paperwork2
Training & qualifications2
Food & feeding2
Staff ratios1

Citations, newest first

HighJul 16, 2026InspectionBuilding & playground safety
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months §746.5101(a)
Documentation showing a fire inspection has been conducted was unavailable for review upon request.
Correction verified Jul 23, 2026
HighMay 14, 2026InspectionBuilding & playground safety
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months §746.5101(a)
Documentation showing a fire inspection has been conducted was unavailable for review upon request.
Correction verified Jul 16, 2026
HighJan 15, 2026Found during an investigationSupervision
Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity §746.1205(a)(4)
Based upon the information obtained, there is sufficient evidence to support a child was left on the playground unsupervised.
Correction verified Feb 24, 2026
HighJun 27, 2025InspectionCaregiver conduct
Prohibited Punishments - Grabbing and Pulling §746.2805(3)
A caregiver was observed grabbing a child during the follow-up inspection.
Correction verified Jul 8, 2025
HighJun 17, 2025InspectionSupervision
Responsibilities of Caregivers - Know children responsible for §746.1205(a)(1)
A caregiver did know the number of children in care. The caregiver stated there were 6 children present and there was only 5 children.
Correction verified Jun 27, 2025
Medium HighJun 13, 2025InspectionSupervision
Responsibilities of Caregivers - Know children's names and ages §746.1205(a)(3)
A caregiver did not know the ages of the children in care.
Correction verified Jun 17, 2025
HighJun 10, 2025Found during an investigationCaregiver conduct
Prohibited Punishments - Grabbing and Pulling §746.2805(3)
Based upon the information obtained, there is sufficient evidence to support a child was pulled while in care.
Correction verified Aug 5, 2025
MediumJun 6, 2025InspectionRecords & paperwork
Required Records Maintained and Made Available - Liability Insurance §746.801(6)
Proof of current liability insurance was unavailable upon request.
Correction verified Jun 11, 2025
Medium HighJun 6, 2025InspectionSupervision
Responsibilities of Caregivers - Know children's names and ages §746.1205(a)(3)
A caregiver did not know the ages of the children in care.
Correction verified Jun 13, 2025
HighDec 5, 2024Found during an investigationCaregiver conduct
Prohibited Punishments - Grabbing and Pulling §746.2805(3)
Based on the information obtained during the DFPS investigation it was determined a caregiver used prohibited punishment by grabbing a child.
Correction verified Jan 14, 2025
MediumOct 3, 2022InspectionStaff ratios
Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving §745.651(1)
The operation failed to inactivate two staff members background checks who are no longer employed at the operation with seven days of leaving the operation. One staff member last date of employment was on 9/9/2022 and the other staff member last date of employment was on 9/13/2022. Note: The two staff members background check were inactivated during the inspection.
Corrected during the visit
HighOct 3, 2022InspectionSupervision
Responsibilities of Caregivers - Know Group Responsible For §746.1203(2)
A caregiver responsible for the 1yr. and 2yr. olds did not state the correct number of children currently present in the classroom. The caregiver stated there were 10 children. There were 9 children currently present.
Correction verified Oct 13, 2022
MediumAug 9, 2022InspectionTraining & qualifications
Director Annual Training 30 Hours Required §746.1311(a)
The center director is missing 12 of 30 annual training hours.
Correction verified Aug 9, 2022
HighAug 9, 2022InspectionSupervision
Responsibilities of Caregivers - Know Group Responsible For §746.1203(2)
A caregiver in the infant room (3m to 7m) did not state the correct number of children present. The caregiver stated there were 8 children present but there were 7 children currently present.
Correction verified Aug 25, 2022
Medium HighAug 9, 2022InspectionFood & feeding
Food Allergy Emergency Plan Signed by Parents and Health Care Professional §746.3819
A child with a diagnosed food allergy and that requires an epipen is missing their parent signature on the food allergy emergency form. Note: The food allergy emergency form was signed by the child's parent during the inspection.
Corrected during the visit
MediumAug 9, 2022InspectionFood & feeding
Written Feeding Instructions - Review and Update Every 30 Days §746.2421(b)
Five infants who are not ready for table food did not have updated feeding instruction sheets. Note: The infant feeding sheets were updated during the inspection.
Corrected during the visit
MediumAug 9, 2022InspectionTraining & qualifications
Documented Annual Training Area - 24 Hours Required §746.1309(a)
Four personnel records evaluated were missing 24 annual training hours.
Correction verified Aug 9, 2022
Medium HighAug 9, 2022InspectionRecords & paperwork
Required Admission Information - Emergency Contact §746.605(6)
Six children records reviewed were missing the emergency contact information from their files.
Correction verified Aug 12, 2022

About this center

Licensed capacity207 children
Ages servedInfant, Toddler, Pre-Kindergarten, School
Hours06:30 AM-06:30 PM
DaysMon, Tue, Wed, Thu, Fri
Licensed sinceOct 21, 2016
DirectorDiamond Noel
Phone7135226700
State operation #1623720

Common questions

Does Primrose School of Upper Kirby take infants?

Yes. Texas licenses it to care for infants through school-age children.

What are Primrose School of Upper Kirby’s hours?

6:30 AM to 6:30 PM, Monday through Friday, according to its state licensing record. Confirm holiday and summer hours with the center.

Does Primrose School of Upper Kirby accept child care subsidies?

Not according to its state licensing record. Ask the center directly, since participation can change.

How much does Primrose School of Upper Kirby cost?

Texas does not publish individual centers’ prices, so ask Primrose School of Upper Kirby for its current tuition. For comparison, the median full-day price at licensed centers in the Gulf Coast area, which includes Houston, is $42.60 a day for infants, $40.80 a day for toddlers and $39.40 a day for 3-year-olds (2025 Texas Child Care Market Rate Survey).

Has Primrose School of Upper Kirby had any serious violations?

Inspectors recorded 9 high-risk citations since 2021. The most recent was on Jul 16, 2026: “Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months.” Each one is listed in full above.

How does Primrose School of Upper Kirby compare with other daycares in Houston?

It is tied for #377 of 882 centers in Houston by risk-weighted citations per inspection, and is better than 32% of licensed centers statewide (out of 9,147 Texas centers with enough inspection history).

When was Primrose School of Upper Kirby last inspected?

Jul 27, 2026. No violations were found during that visit.

Licensed centers nearby

Citations are quoted from Texas HHS inspection records. Many are corrected the same day, and a citation is a finding about one rule, not a judgment about a center overall.

To see the official record, search operation 1623720 on Search Texas Child Care. Data refreshed Sep 30, 2026.